Equine Mortality Claims Supervisor
4 weeks ago
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Great American's Equine Mortality Division is one of the world's leading providers of equine mortality insurance and related coverages. The division is staffed with experts in all breeds and disciplines such as racing, showing, cutting, dressage, hunter/jumper, driving, reining, saddleseat and pleasure riding.
Our Equine Mortality Division is currently in search of an experienced Claims Supervisor to join our Ocala, FL office. This position will work a hybrid schedule following our initial training period.
Skills Necessary:
Navigate multiple systems
Collaborative and growth mindset
Self-motivated
Professional communication both verbal and written
Willingness to seek out resources
Time management
Motivation of others
Project management
Essential Job Functions and Responsibilities
Responsible for coordinating and supervising the day-to-day activities of employees:
Supervises employees and provides file guidance. Assigns and checks work.
Investigates and maintains claims:
Reviews and determines coverage and/or liability.
Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, or other documents) in the investigation of claims.
Works towards the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.
May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
Performs e-TAPS.
Ensures that claims payments are issued in a timely and accurate manner.
Ensures that claims handling is conducted in compliance with applicable statues, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
May establish reserves and make recommendations or reports for Corporate Claims or senior management.
Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selections, development, and performance management. Provides training to new members of the team.
Performs other duties as assigned.
Job Requirements
Education: Bachelor's Degree or equivalent experience.
Field of Study: Liberal Arts, Business or a related discipline.
Experience: Generally, 3 to 5 years of related experience, 0 to 2 years of leadership experience.
Business Unit:
Equine Mortality
Benefits:
We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.
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