Float Administrative Assistant

3 days ago

Shoreline Washington, King County, WA, United States One Medical Full time

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in office providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

This role will support our Senior Health member population (age 65+).

What you'll likely work on:

  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
  • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
  • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record Systems 1Life and Chirp, in order to interact with team members and patients and complete daily work
  • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

  • At least 1 year of experience in high touch customer or patient facing roles
  • Strong written and verbal communication skills
  • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
  • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
  • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Benefits designed to aid your health and wellness:

Taking care of you today

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: the base pay for this position is $22.75

Protecting your future for you and your family

  • 401K match
  • Opportunity to participate in company equity programs
  • Credit towards emergency childcare
  • Extra contributions toward maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time role based in-person with our team and patients at offices in the Seattle, Washington area. This role is primarily based in Shoreline, but will flex to our Central District location as needed. The schedule for this role is Monday through Friday, from 7:30 am to 5:00 pm.

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.

  • CNA - Float

    1 week ago

    SEATTLE, Washington, 98104, King County, WA, United States Providence Full time

    Description The CNA / RA follows all relevant policies and procedures and works within the Nursing Assistant-Certified scope of practice. Activities of the CNA / RA are supervised by the nurse on duty during the shift, and the CNA / RA reports important resident information to the nurse during the shift and at change-of-shift report. Duties may include...

  • CNA - Float

    6 days ago

    SEATTLE, Washington, 98104, King County, WA, United States Providence Full time

    Description The CNA / RA follows all relevant policies and procedures and works within the Nursing Assistant-Certified scope of practice. Activities of the CNA / RA are supervised by the nurse on duty during the shift, and the CNA / RA reports important resident information to the nurse during the shift and at change-of-shift report. Duties may include...

  • Radiologic/C-arm Technologist Float

    3 weeks ago

    Seattle, Washington, 98125, King County, WA, United States RAYUS Radiology Full time

    The pay range for this position is $29.92-$46.72 based on direct and relevant experience. The shift for this position is Monday-Friday 8:00am-4:30pm RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Float Radiologic Technologist to join our team. We are challenging the status quo by shining light on radiology...

  • Medical Assistant or LPN Clinic Float

    3 weeks ago

    Puyallup, Washington, Pierce County, WA, United States MultiCare Clinics Full time

    You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • LPN - Float Pool

    4 weeks ago

    SEATTLE, Washington, 98104, King County, WA, United States Providence Full time

    Description Providence nurses are not simply valued – they’re invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by...

  • Administrative Assistant

    4 weeks ago

    Auburn, Washington, 98002, King County, WA, United States One Medical Full time

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Medical Assistant or LPN Clinic Float

    4 weeks ago

    Tacoma, Washington, 98402, Pierce County, WA, United States MultiCare Clinics Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Dental Assistant

    4 weeks ago

    Redmond, Washington, 98052, King County, WA, United States Gentle Dental Full time

    At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and well-being. We focus on a commitment to patient care,...

  • Dental Assistant

    3 weeks ago

    Seattle, Washington, 98114, King County, WA, United States Gentle Dental Full time

    **Competitive pay range** Ongoing training, development, and advancement At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to...

  • Dental Assistant

    4 weeks ago

    Kent, Washington, 98064, King County, WA, United States Gentle Dental Full time

    At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and well-being. We focus on a commitment to patient care,...

  • MA Float

    4 weeks ago

    Puyallup, Washington, 98374, Pierce County, WA, United States MultiCare Clinics Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Lead Dental Assistant

    4 weeks ago

    Seattle, Washington, 98160, King County, WA, United States Gentle Dental Full time

    $3,000 sign on bonus Competitive pay range Ongoing training, development, and advancement At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is...

  • Traveling Dental Assistant, Endo

    4 weeks ago

    Woodinville, Washington, 98072, King County, WA, United States Gentle Dental Part time

    $2,000 sign on bonus At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to...

  • Nursing Assistant

    4 weeks ago

    Walla Walla, Washington, 99362, Walla Walla County, WA, United States Providence Full time

    Description Nursing Assistant at Providence St. Mary Medical Center, Walla Walla, WA The Nursing Assistant Registered performs assigned tasks and activities according to skill level and patient needs as assessed by the RN. Working with a preceptor and assuming increased responsibility during the residency, the Nursing Assistant Registered supports nursing...

  • Certified Nursing Assistant

    4 weeks ago

    Walla Walla, Washington, 99362, Walla Walla County, WA, United States Providence Full time

    Description The CNA performs assigned tasks and activities according to skill level and patient needs as assessed by the RN. The CNA supports nursing personnel in providing nursing care to patients and assists with providing a safe, quite, clean, organized environment using care delivery. Providence caregivers are not simply valued – they’re invaluable....

  • Certified Nursing Assistant

    6 days ago

    Walla Walla, Washington, 99362, Walla Walla County, WA, United States Providence Full time

    Description The CNA performs assigned tasks and activities according to skill level and patient needs as assessed by the RN. The CNA supports nursing personnel in providing nursing care to patients and assists with providing a safe, quite, clean, organized environment using care delivery. Providence caregivers are not simply valued – they’re invaluable....

  • Certified Nursing Assistant

    2 weeks ago

    Walla Walla, Washington, 99362, Walla Walla County, WA, United States Providence Full time

    Description The CNA performs assigned tasks and activities according to skill level and patient needs as assessed by the RN. The CNA supports nursing personnel in providing nursing care to patients and assists with providing a safe, quite, clean, organized environment using care delivery. Providence caregivers are not simply valued – they’re invaluable....

  • Cardiovascular Technologist III PHI Float

    1 month ago

    Auburn, Washington, 98002, King County, WA, United States Tacoma General Hospital Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Cardiovascular Technologist III PHI Float

    4 weeks ago

    Auburn, Washington, 98002, King County, WA, United States Tacoma General Hospital Full time

    You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • RN - Long Term Care - Float Pool

    4 weeks ago

    SEATTLE, Washington, 98104, King County, WA, United States Providence Full time

    Description Up to $15,000 hiring bonus for eligible external hires that meet required qualifications and conditions for payment. Providence is calling for Registered Nurses (RNs) to Providence Mount St. Vincent in Seattle, Washington. Benefits and perks: Competitive pay (including holiday pay & shift pay differentials) Best-in-class benefits – full...