MSW Care Manager

3 weeks ago


Grand Rapids MI, Kent County, MI, United States Hope Network Neuro Rehabilitation Full time

MSW Care Manager

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.

Here are just some of the ways Hope Network invests in you for all that you do:

  • Wage starting from $56,000/yr (commensurate with experience)
  • Medical, Vision, & Dental Care
  • Supportive Work Environment
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you’ll be doing

  • Primarily focused on Case Management with some counseling for illness/injury adaptation and mood regulation in our Neuro Rehab which serves consumers with traumatic brain injury, spinal cord injury and stroke patients.
  • Responsible for a smooth intake process and orientation for each new consumer assigned to their case load.
  • Ensure medical follow-up and care is provided including but not limited to scheduling and coordinating medical appointments and transportation, securing medical orders and treatment prescriptions at required intervals, and attending medical appointments when appropriate.
  • Serves as the primary point of contact for outside parties such as physicians, rehabilitation nurses, adjustors, families/guardians, and other service providers. Keep all external parties informed of the progress being made in the program.
  • Coordinate with the treatment team, family, and caregivers to ensure that consumer programs are coordinated and outcome-oriented showing movement through the continuum of care, as appropriate.

Anticipated Work Schedule

Monday – Friday 8am-4:30pm (flexible schedule)

Job Requirements

  • Master’s degree in social work
  • Two years of case management experience preferred or related social work experience.
  • LLMSW working towards full license or LMSW.

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year



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