Appeals and Grievances

3 weeks ago


El Dorado Hills California, El Dorado County, CA, United States Blue Shield of California Full time

Your Role

The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of member-initiated appeals or appeals initiated by someone qualified to speak on behalf of the member. The RNs perform first and second level appeal reviews for members utilizing Evidence of Coverage, BSC evidenced based guidelines, policies, and nationally recognized clinical criteria. The successful RN candidate will review both medical and pharmacy member appeals for benefits, medical necessity, coding accuracy and medical policy compliance .

Your Work

In this role, you will:

  • Assist with telephone inquiries regarding member appeals
  • Identify issues, and with assistance, execute corrective action
  • Triages and prioritizes cases to meet required regulatory turn-around times
  • Prepares and submits clinical case reviews to the Medical Director (MD) for MD collaboration and medical necessity determination
  • Communicates determinations to members and providers in compliance with state, federal and accreditation requirements
  • Ensures proper procedure codes and diagnosis codes are reviewed for submitted procedures/claims appeal
  • Initates referrals for members to Case Management as needs are identified

Your Knowledge and Experience

  • Requires a bachelor's degree or equivalent experience
  • Requires a current California RN License
  • Requires at least 5 years of prior relevant experience
  • Proficient skills with Microsoft Office Suite
  • Knowledge of CPT, ICD-10, HCPCS and billing practices
  • Knowledge of Medical policy and benefit reviews
  • Demonstrate the ability to act independently using sound clinical judgement
  • Solid communication skills

Pay Range:

The pay range for this role is: $ 87230.00 to $ 130900.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

#LI-MM4


  • Case Management

    3 weeks ago


    El Dorado Hills, California, El Dorado County, CA, United States Blue Shield of California Full time

    Your Role The Federal Employee Program (FEP) team performs integrated case management (CM) and disease management (DM) activities demonstrating clinical judgment and independent analysis, collaborating with members and those involved with members’ care including clinical nurses and treating physicians. The Registered Nurse Case Manager will report to the...


  • Rancho Cordova, California, Sacramento County, CA, United States Blue Shield of California Full time

    Your Role The Medical Director provides clinical leadership within the Office of the CMO for Blue Shield Promise Health Plan, which includes management of the physician processes in support of utilization management and transactional functions. These functions include performance of preservice, concurrent, retrospective utilization review, Appeals and...

  • Case Management

    3 weeks ago


    Woodland Hills, California, Los Angeles County, CA, United States Blue Shield of California Full time

    Your Role The Care Management team will serve to support the mission of the department, which is to provide support to patients in maintaining health and wellness in the outpatient setting. The Senior Care Manager will report to the Manager of Care Management. In this role you will ensure that services are provided based on standardized procedures...


  • Rancho Cordova, California, 95741, Sacramento County, CA, United States Blue Shield of California Full time

    Your Role The Medical Director provides clinical leadership within the Office of the CMO for Blue Shield Promise Health Plan, which includes management of the physician processes in support of utilization management and transactional functions. These functions include performance of preservice, concurrent, retrospective utilization review, Appeals and...


  • Oakland, California, 94616, Alameda County, CA, United States Blue Shield of California Full time

    Your Role The Blue Shield of California Growth and Servicing analytics organization is part of the centralized Data and Analytics organization and oversees Channel Analytics including Digital, Marketing, Claims, Appeals, Grievances, Disputes and Line of Business. The role of Medical Informatics Analyst – Consultant would report to the Manager of Medical...

  • Case Management

    3 weeks ago


    Rancho Cordova, California, Sacramento County, CA, United States Blue Shield of California Full time

    Your Role The Federal Employee Program (FEP) team performs integrated case management (CM) and disease management (DM) activities demonstrating clinical judgment and independent analysis, collaborating with members and those involved with members’ care including clinical nurses and treating physicians . The Behavioral Health Registered Nurse Case...

  • Case Management

    3 weeks ago


    Rancho Cordova, California, Sacramento County, CA, United States Blue Shield of California Full time

    Your Role The Care Management team will serve to support the mission of the department, which is to provide support to patients in maintaining health and wellness in the outpatient setting. The Nurse Consultant will report to the Manager of Care Management for the Population Health Management Medi-Cal Team. In this role, you will ensure that services are...

  • Case Management

    3 weeks ago


    Rancho Cordova, California, Sacramento County, CA, United States Blue Shield of California Full time

    Your Role The Federal Employee Program (FEP) Care Management team performs integrated case management (CM) and disease management (DM) activities demonstrating clinical judgment and independent analysis, collaborating with members and those involved with their care including a multidisciplinary team and the member’s treating physicians. The Registered...

  • Case Management

    3 weeks ago


    Long Beach, California, Los Angeles County, CA, United States Blue Shield of California Full time

    Your Role The Care Management team will serve to support the mission of the department, which is to provide support to patients in maintaining health and wellness in the outpatient setting. The Senior Care Manager will report to the Manager of Care Management. In this role you will ensure that services are provided based on standardized procedures...


  • El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will  perform accurate and timely clinical review...


  • el dorado hills, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will  perform accurate and timely clinical review of...


  • El Dorado Hills, United States Blue Shield of California Careers Full time

    Your RoleThe Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • El Dorado Hills, CA, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will  perform accurate and timely clinical review of...


  • El Dorado Hills, CA, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will  perform accurate and timely clinical review of...


  • El Dorado Hills, CA, United States Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • United States, CA, El Dorado Hills Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • United States, CA, El Dorado Hills Blue Shield of California Full time

    Your Role The Appeals and Grievances team is responsible for clinically reviewing member appeals and grievances that are the result of either a preservice, post-service or claim denial. The Appeals and Grievances RN Senior will report to the Manager of the Appeals and Grievances team. In this role you will perform accurate and timely clinical review of...


  • Woodland Hills, United States Health Net Full time

    You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. **Must be located in California - occasional in-office meetings.** **Position...


  • Woodland Hills, United States Randstad North America, Inc. Full time

    A trusted client of Randstad's has openings for experienced Grievance and Appeals Coordinators. Must be experienced with grievance and appeals, claim denials, medical terminology and CPT codes. Previous Grievance and Appeals experience preferred. Abi Appeals, Coordinator, Administrative, Staffing


  • Woodland Hills, United States Randstad Full time

    A trusted client of Randstad's has openings for experienced Grievance and Appeals Coordinators. Must be experienced with grievance and appeals, claim denials, medical terminology and CPT codes. Previous Grievance and Appeals experience preferred. Ability to communicate with providers and members is essential. If interested, please apply with an updated...


  • Woodland Hills, United States Randstad Full time

    A trusted client of Randstad's has openings for experienced Grievance and Appeals Coordinators. Must be experienced with grievance and appeals, claim denials, medical terminology and CPT codes. Previous Grievance and Appeals experience preferred. Ability to communicate with providers and members is essential. If interested, please apply with an updated...


  • Woodland Hills, United States Randstad Full time

    A trusted client of Randstad's has openings for experienced Grievance and Appeals Coordinators. Must be experienced with grievance and appeals, claim denials, medical terminology and CPT codes. Previous Grievance and Appeals experience preferred. Ability to communicate with providers and members is essential. If interested, please apply with an updated...


  • Woodland Hills, United States A-Line Staffing Solutions Full time

    A-Line Staffing is now hiring a Grievance and Appeal Coordinator in the Woodland Hills CA area. The Grievance and Appeal Coordinator would be working for a Fortune 500 company and has career growth potential. This would be full time / 40 hours per we Coordinator, Appeals, Staffing, Management


  • Woodland Hills, United States A-Line Staffing Solutions Full time

    A-Line Staffing is now hiring a Grievance and Appeal Coordinator in the Woodland Hills CA area. The Grievance and Appeal Coordinator would be working for a Fortune 500 company and has career growth potential. This would be full time / 40 hours per we Coordinator, Appeals, Staffing, Management


  • Woodland Hills, California, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Must reside within the state of California - this is a remote position. Position...