CRM Trainer

Job Title: CRM Trainer

Location: Eden Prairie, MN (Hybrid work schedule)

Pay Range: $40/hr - $70/hr

What’s the Job?

Responsibilities:

• Assess & define technical training needs, design training programs, develop materials, and deploy training initiatives to enable stakeholder skills and job performance.
• Work collaboratively across stakeholder groups (including Product and/or Project teams, vendors, subject matter experts, end users) to achieve business readiness and user adoption goals while supporting the vision, strategy, and processes.

• Collaborate with organizational change management practitioners.

• Engage with stakeholders and power users when planning, developing and delivering training.
• Demonstrate system capabilities through in-person training workshops, online content and training videos.
• Track and measure effectiveness of training and user communication on features and functions.
• Provide regular reporting and metrics to measure training program effectiveness.

Minimum Qualifications (required)

• Bachelors Degree or higher in Business, IT, Marketing, Education, or related field (or equivalent years of experience, education and training)
• 4+ years of training and/or Learning and Development to include:
• CRM training experience
  • Salesforce CRM experience
• Demonstrated ability to design, develop and deliver technical education programs
• Experience creating micro-learning and eLearning solutions
• Program design and development of training materials
• Strong presentation skills
• Demonstrated effective collaboration skills
• Strong project management skills
• Proficiency with Microsoft Suite to include Word, Excel, PowerPoint, TEAMs, SharePoint, Visio

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.