Consultant - Jack Henry Core Banking platform
6 days ago
United States
Diverse Lynx
Full-time
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Product Analyst
$60-64/hr W2 Work Experience
- 5+ years of relevant product analyst experience (required)
- Experience in data mapping across systems
- Excellent written and verbal communication skills including technical writing skills
- Strong analytical, problem-solving, and technical writing skills
- Strong team player
- Ability to work consultantly and as part of a team
- Ability to complete tasks with high levels of precision MUST HAVE
SKILLS:
- Proven experience in Jack Henry Core Banking platform (New Digital Core)
- Proven experience in Jack Henry Banno (front end) & Open Anywhere (Onboarding application)
- Design & define training framework for digital channel operations teams
- Define training documents for new digital channel operations team
- Define a training matrix structure for L0-L3 tiered support across Jack Henry & 3rd party applications and their scope of service
- Execute training for operations team members (L0-L3 levels)
- Guide users on self-service capabilities for L0 level support