Assistant Front End Manager

Assistant Front End Manager

Assistant Front End Manager

Job Description
Reports To: Front End Manager Position Type: Hourly

Location:
Retail Store Department: Front End Date: May 2023

About the Intermountain Division Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each associate are both recognized and valued. Bring your energy and unique perspective to the Intermountain Division and you will have the opportunity to grow with us professionally and personally. You will be part of a team that genuinely cares about helping you succeed.

You will work alongside talented colleagues, many of whom build long careers while progressing through multiple roles and making a difference in our communities. Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia.

The company is publicly traded with supermarkets across the country that includes Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw's, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

PURPOSE: Provide excellent customer service ensuring that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Responsible for completing the daily reconciliation funds handling and other recording and balancing functions. Provide accurate records of store sales and related transactions while supporting store sales and overall operating plan.

DUTIES AND

RESPONSIBILITIES:

Assist with direction and supervision of Front End operations, monitor and direct customer traffic flow, coverage of checkout lanes, cleanliness and appearance of Front End physical area (including the area from the end caps through the parking lot). Directs Front End activities regarding the productivity, ensure compliance of company policies and front end procedures (i.e., scan accuracy, WIC, restricted sales, dress standards, check acceptance, etc.) May Complete all phases of the reconciliation process as directed by the Front End Manager including balancing the safe and registers and entering and balancing all sales and cash transactions.

May Perform bookkeeping duties including: running totals on all tills, preparing and proofing daily deposit slips, completing all front end forms, balancing Accounts Receivable, and mailing statements. Print and file sales to sales book. Reports daily and/or weekly sales information to the Division Office.

May perform miscellaneous administrative duties such as ordering money orders, bus passes, lottery, gift certificates/cards, postage and change (if applicable). Balancing of money orders, money transfers, gift certificates and lottery, and maintains control logs. Answers and responds to incoming calls appropriately. Handle and assist with accountability for cash flow requirements including: safe transactions, issues and pickups, tills, approving checks and refunds, and monitoring checker fund handling procedures.

Ensure scanning file problems are corrected in a timely manner. May review and write off checks and maintain reconciliation ledgers of returned checks, writeoffs and check collection in the check authorization system. Correspond with banks and customers via phone or mail regarding returned checks. Ensure scanning file problems are corrected in a timely manner and Front End equipment is operational. Implement emergency procedures in the event of computer equipment malfunctions. May serve as liaison between Payroll administration and store.

Review, audit and file employee timecards or computer reports. Input payroll corrections, set up new associate files, monitor and input associate information such as rate of pay, transfers, vacation, sick time and other personal benefits. Maintain all Time & Attendance reports. Prepare weekly payroll worksheets or computer reports.

Coordinate and track leave paperwork, including leave of absences, reinstatements, termination forms etc. Informs Store Director and Front End Manager of problems including returned checks, cash variances, refund and till balance irregularities. In the absence of the Front End Manager, use the scheduling tools provided to create and communicate schedules to meet the customers' needs (Forecaster, Empower, and 13-week planner, planning grid). Serve as an overflow cashier as necessary. Perform other necessary and required duties.

PEOPLE

RESPONSIBILITIES:
Encourage and maintain awareness in store associates of the importance of service first, second to none by offering fast, friendly accurate customer service at all times of the day. Interact with customers to improv