Assistant Manager
1 month ago
Township of Carneys Point, New Jersey, United States
Southern Tire Mart
Full-time
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Key Responsibilities:
- Answer incoming calls and provide excellent customer service.
- Communicate effectively with customers, coworkers, and corporate office personnel.
- Utilize the point-of-sale(POS) system to locate, enter, and process customer orders.
- Assist with Billing Inquiries and account related questions.
- Able to preform administrative tasks as needed.
- Process customer payments and handle necessary paperwork upon service completion.
- Maintain accurate and organized service records of customer interactions and transactions.
- Ensure all customer interactions reflect Southern Tire Mart's policies, procedures and service standards.
Skills / Education / Requirements:
- High school diploma or GED required.
- Must be at least 18 years of age and pass a pre-employment drug screen.
- Previous experience in sales, service writing, or customer service preferred.
- Strong verbal and written communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Basic computer skills and familiarity with POS/service management systems.
- Knowledge of automotive or commercial tire services a plus.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
- Overtime maybe required.
Benefits:
- 401(k) with Company Match
- Health, Dental, Vision, and Life Insurance
- Paid Time Off
- Paid On-the-Job Training
- Career Growth Opportunities
Why Join Southern Tire Mart?
- #1 Commercial Tire Dealer in the U.S. since 2008
- #1 Truck Retreader in North America since 2007
- #1 North America Commercial Tire Dealer since 2012
- Family-owned company with a culture of service excellence
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.