Houston 43 (Beechnut) CFT - Cross Functional Rep - Part time

Responsibilities

Job Summary: As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Key Responsibilities & Essential Functions:

Customer Service / Sales / Stocking:

Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selectionUses suggestive selling techniques to meet customer needs and build department salesMay make regular product announcements to inform customersWorks a flexible schedule to accommodate shifts of different departmentsPerforms duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departmentsBuilds, stocks, and maintains displays and fixturesAssists with inventory control; loads, unloads, and moves productSlices, packages, labels, rotates, merchandises, culls, and prices productGains knowledge of multiple departments; applies understanding of processes / policiesComplies with Store and department SOPs, policies, and applicable lawsFor the Service cross functional team, works as a Checker when not performing Cross Functional duties

Food Safety / Sanitation:

Ensures compliance with departmental / Store SOPs for food safety and sanitationProperly operates and maintains all equipmentCleans / sanitizes sales floor, display cases, prep areas, and equipment

Qualifications & Key Requirements:

Age Requirement:

18+

Work Experience:

6+ months of experience in H-E-B Store operations - Required

Knowledge/Skills/Abilities:

Knowledge of computer systems (Symbol, ACR, label machine) - RequiredCustomer service and interpersonal skills - RequiredVerbal / written communication and reading skills - RequiredAbility to adapt to performing a wide range of duties across multiple departments - RequiredAbility to work autonomously - Required

Education:

HS Diploma or GED or equivalent - Required

Licenses/Certifications:

Completion of Company Orientation and Safety Training - Required

Physical Demands & Working Conditions:

Function in a fast-paced, retail environment, requiring detailed and precise tasksWork with Customers, staying attentive to their needsWork flexible schedules to accommodate differing department shiftsPerform the following, based on your Department:
Bakery:
* Constantly* reach at waist, grasp
* Frequently stand, walk, reach at shoulder, bend
* Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
* Occasionally be exposed to wet, cold, hot conditions, loud noise
* Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDairy / Frozen / Grocery / Market:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to wet, cold conditions, loud noise
* DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs
* FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs
* GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs
* MARKET: Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbsDeli:
* Constantly* reach at waist, grasp
* Frequently stand, walk, stoop
* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to wet, cold, hot conditions, loud noise
* Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbsCosmetics / Drugstore / General Merchandise:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to wet conditions, loud noise, ambi