Medical Receptionist

6 months ago

Lake Success, New York, United States UnitedHealth Group Full-time

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At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Optum Orthopedics and Sports Medicine has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: This is 37.5-hour work week hours to be determined by the supervisor upon hire. Monday through Friday between the hours of 8:00 am to 5:00 pm

Location:
Marcus Avenue, Suite First Floor, Lake Success, NY

Primary

Responsibilities:

Obtain accurate and updated patient information, such as name, address, insurance informationPerform insurance verification on the date of serviceCheck In/Check Out patientsObtain patient signatures for required documentsFile and maintain medical recordsConfirms and schedule appointmentsFollow the collections procedures according to Optum Medical guidelinesAnswers incoming phone calls in a courteous and prompt manner; directs calls and takes messagesAbility to maintain a work queue list
- complete any pending actions i.e. referrals, scheduling appointmentsPerform referral documentation promptlyPerforms certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointmentsAdhere to the standards identified via Sparq regarding Optum Employee PoliciesWork cohesively with fellow employees to achieve specific team goalsComfortable working in high pace environment Assure the continuity of care through scheduling and tracking systemsProvide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluationsComply with administrative policies to ensure quality of careDemonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chartAbility to be cross trained as coordinatorAbility to schedule surgeries and obtain insurance authorizationsAll employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together
- competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required

Qualifications:

High School Diploma/GED (or higher)1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)3+ months of healthcare related experienceAbility to cover other offices if needed

Medical Receptionist

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