Manager, Account Management, Manager, Account Management

Residential Account Manager Deliver Exceptional Service. J&J Landscape Management is a high-end, full-service landscape company serving Northern Virginia since 1998. We specialize in landscape maintenance, landscape enhancements, outdoor living spaces, and landscape construction for residential properties. We are seeking a motivated and organized Residential Account Manager to join our team. This role is ideal for someone who enjoys building relationships, solving problems, and helping homeowners improve and maintain their properties. You will serve as a trusted advisor to your clients, identifying opportunities to enhance their landscapes while ensuring they receive exceptional service and communication. Success in this role comes from building trust, staying organized, identifying client needs, and working closely with our operations team to deliver outstanding results. Meet with prospective and existing residential clients to evaluate landscape needs and property goals Develop and maintain strong client relationships through proactive communication and exceptional service Sell landscape maintenance programs, seasonal services, and enhancement projects Identify opportunities for landscape improvements, plantings, drainage solutions, and other property enhancements Prepare and present proposals, estimates, and service recommendations Manage client relationships from initial consultation through project completion Partner with operations and field teams to ensure seamless project delivery Use CRM software to manage leads, opportunities, and client communications Experience in landscape sales, account management, customer service, or a related field Working knowledge of landscape maintenance practices and common Northern Virginia plant material preferred Excellent communication, relationship-building, and problem-solving skills Strong organization, follow-through, and time management abilities Ability to manage multiple clients, priorities, and deadlines simultaneously High attention to detail and commitment to exceptional client service Uncapped commission structure Company vehicle provided Professional development and training opportunities Health, dental, and vision insurance ~Paid vacation and holidays ~ Why J&J Landscape Management? At J&J Landscape Management, we don't just maintain landscapes. We help homeowners protect, improve, and enjoy their properties. If you enjoy building relationships, creating solutions, and delivering exceptional service, we'd love to hear from you.