Senior Remote Chat Support Specialist

6 days ago

United States Simera Full-time

Simera is seeking a remote chat support specialist to respond to customer inquiries across live chat and digital channels. You will provide clear, professional answers, identify needs, troubleshoot issues, and guide customers to solutions.

You will manage multiple conversations, escalate complex cases, and maintain accurate records in our CRM and ticketing tools. The ideal candidate has strong written English, excellent communication, attention to detail, and the ability to work independently in

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