Information Technology System Administrator
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Strong Overall Benefits Package + Bonus + Potential Sign On Bonus
Overview
Our client, a venture capital and investment firm firm is seeking a hands-on IT Infrastructure Systems Administrator to join its in-house technology team. In this role, you will work on all things IT infrastructure while operating as a true IT generalist across systems, networking, cloud technologies, security, endpoints, and day-to-day user support.
Key Responsibilities
Manage and support day-to-day technology operations across Windows systems, endpoints, servers, networking, cloud services, and security tools
Administer Microsoft 365 and Intune while assisting with device management, user access, configurations, and related support needs
Provide hands-on technical support to employees, resolving issues involving hardware, software, applications, connectivity, and end-user systems
Monitor and maintain Windows desktop and server environments, addressing performance, access, and system-related issues as they arise
Support network infrastructure, including firewalls, connectivity, and related technologies across the organization
Assist with the continued evolution of the firm's cloud environment and support the adoption of additional cloud-based technologies
Contribute to infrastructure upgrades, system migrations, technology implementations, and other IT improvement initiatives
Partner with outside vendors, managed service providers, and other technology resources to resolve issues and support ongoing projects
Help strengthen the firm's overall security posture by supporting security tools, controls, and technology-related initiatives
Investigate technical problems, determine root causes, and drive issues through resolution with a practical, solutions-oriented approach
Maintain accurate technical documentation and help refine internal IT processes, procedures, and standards
Support a broad range of systems administration needs while gradually taking on additional responsibility across infrastructure, security, networking, and cloud technologies
Qualifications
2-5+ years of experience working in systems administration, infrastructure support, IT operations, technical support, or a related hands-on technology role
Working knowledge of Microsoft 365, Intune, Windows environments, servers, networking, endpoint technologies, firewalls, cloud platforms, and IT security
Strong problem-solving and troubleshooting skills with the ability to work through technical issues in a structured and thoughtful manner
Broad interest in infrastructure technology with the flexibility to work across different systems and technical disciplines
Comfortable operating in a smaller, collaborative IT environment where responsibilities may span multiple areas
Strong communication skills and the ability to provide professional, effective support to technical and non-technical users
Organized, dependable, and able to manage both immediate support requests and longer-term technology projects
Curious and adaptable with a strong desire to continue learning new technologies and expand technical responsibilities over time
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