Analyst, Data

2 hours ago

Williamsburg, VA, United States Colonial Williamsburg Company Full-time

Colonial Williamsburg seeks a data-driven professional to lead guest experience measurement, dashboard development, and executive reporting. You will manage a cross-functional program, coordinate with measurement vendors, and design end-to-end complaint journeys that improve service quality across locations.

Responsibilities include maintaining metrics, designing surveys, and delivering concise executive summaries for senior leaders, while ensuring data quality and governance in a high-volume

#J-18808-Ljbffr