General Clerk 4P

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. Nature and Variety of Work Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. About The Position This is a senior level advanced clerical work. Incumbents in this class are responsible for performing the more complex and advanced clerical assignments. Responsibilities may include leading and training subordinate clerical personnel in the performance of a variety of clerical functions within a unit or a division. This class is distinguished from the General Clerk III class by the lead work responsibilities and the responsibility for monitoring operational effectiveness in some departments or the technical aspects of the work in other departments. Work is performed independently under the general supervision of a designated supervisor and is evaluated in terms of quality, quantity, completeness, and accuracy. Some position assignments will require the incumbents to work rotating shifts. ROTATING SHIFTS (DAYS, EVENING AND MIDNIGHTS, HOLIDAYS & WEEKENDS) MAY BE REQUIRED. About The Agency The Prince George's County Police Department is the fourth largest law enforcement agency in Maryland, providing a full range of law enforcement services to County residents and business owners. Their mission is to work in partnership with citizens of Prince George's County towards providing a safe environment and enhancing the quality of life. Today, the Prince George's County Police Department serves over 900,000 residents and has an authorized strength of 1800 officers and 300 civilians. Examples of Work Maintains a courteous, professional, business-like attitude when dealing with the public by telephone or in person. Assists citizens willingly in the completion of forms. Demonstrates working knowledge of Departmental rules and Procedures, Training and Education Division SOPs, and State and County laws in order to provide correct information/answers to inquiries. Provides information and direction to visitors and staff regarding the training classes and activities within the Training and Education Division. Acts as an information resource person for all individuals, both by telephone and in person. Ensures that all messages received are accurately recorded and disseminated to the Training and Education staff promptly. Operates the electronically controlled, remote access lobby entrance door, allowing access to authorized personnel according to established procedures. Monitors and tracks the Maryland Police Corrections Training Commission (MPCTC) certifications through the Training Manager Academy system and Skills Manager Advanced Officer system. Assists supervisor with developing tests utilizing the Training Manager Academy system ensuring questions are relevant to training objectives according to established procedures. Assists with scanning and scoring MPCTC tests. Enters all current and past certifications. Assists in the preparation and development of reports. Maintains various logs and files of information to ensure a smooth, efficient operation. Types various documents and reports. Maintains working knowledge of office machines and equipment. Perform tasks and duties willingly and cooperatively that may not be specifically listed in position description but are within the general occupational category and responsibility level typically associated with the employee's class of work. Qualifications Minimum Qualifications Must have experience at the General Clerk III level at the length of one (1) year. One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration. Six (6) months of experience performing diverse clerical tasks. Any equivalent combination of relevant training, education and experience may also be considered. Preferred Qualifications Proficient in operating standard office equipment, including copiers, fax machines, laptops, and desktop computers. Experience using the Training Manager Academy system. Experience using the Skills Manager Advanced Officer system. EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION. Additional Information Salary Range Transparency: