Endoscopy Clinical Specialist

Endoscopy Clinical SpecialistCareers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
The Endoscopy Operating Unit, part of Medical Surgical, has created a business out of disrupting the status quo in the detection, prevention, and treatment of gastrointestinal cancers and chronic diseases. We've done this by commercializing transformational technologies that improve patient management and standards of care while increasing access to our innovations worldwide. We improve patient outcomes by empowering gastroenterologists across the globe with artificial intelligence and disruptive therapeutic technologies. We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
The Endoscopy Clinical Specialist (CS) will be responsible for the implementation and training of Medtronic's Endoscopy Solutions customers and potential customers on clinical indications and applications of the Bravo pH Monitoring System, the ManoScan Manometry and pH-Impedance systems, the SmartPill System, and any other products that may be developed, sold or promoted by Medtronic Endoscopy Solutions.
You will serve as the clinical product expert responsible for developing greater customer depth in both product and clinical understanding across Medtronic Endoscopy Solutions full product portfolio.
Your day-to-day activities will include: product demonstration to physicians and nurses on how to perform all procedures related Medtronic Endoscopy Solutions offerings; handling product installations, and; continuously developing greater depth of knowledge on Medtronic Endoscopy Solutions offerings, in order to serve as the clinical experts for the company, and to be able to convey this information in an effective manner to help support optimal utilization of the full product portfolio by the widest range of healthcare providers possible.
You will also provide product demonstration and clinical education to targeted accounts through 1:1 and group interactions to increase customers' understanding and proficiency of Medtronic Endoscopy Solutions product line. Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for Medtronic Endoscopy Solutions applications.
This role is based in the Philadelphia metro area and will cover a multistate region. This role requires 50-75% travel including frequent overnights.
Responsibilities include:Demonstrate solid understanding of the clinical application of all products. Apply product and clinical knowledge to troubleshoot and problem solveManage regional accounts to drive utilization of all reflux and manometry products within the assigned regionSupport regional sales strategy; working with regional sales team to achieve business plans and drive utilization of the reflux and manometry productsSupport regional sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products to demonstrate clinical valueWork with inside sales to bring awareness and sale service contracts/plans to new and existing customersConducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnelProvide support to key decision makers and clinicians throughout the assigned regionSupport the PACE department by conducting educational courses at national and regional levels for physicians, GI fellows and nurses; provide feedback on opportunities to improve course contentCollaborate and share best practices and other key insights with other CSs to help support them and their regions, and maximize the entire team's effectiveness and efficiencySupport Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as requiredSupport Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive their businessSupport and train newly hired CS team membersThrough Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating proceduresCollaborat