Broker Manager, C-Store

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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

The Broker Manager, C-Store oversees the activities of an outsourced broker sales force. Collaborating with Ferrara customer teams, the Broker Manager, C-Store ensures that short and long-term performance objectives are achieved at all assigned outlets. The Broker Manager, C-Store has responsibility for leading all merchandising and call coverage objectives for all Broker assigned retail outlets within their geographic area. Ongoing daily activities include providing timely and clear communication of all objectives, product training, analysis and problem solving, conducting store visits and business reviews.

Want to make an impact?

The Broker Manager, C-Store oversees the activities of an outsourced broker sales force. Collaborating with Ferrara customer teams, the Broker Manager, C-Store ensures that short and long-term performance objectives are achieved at all assigned outlets. The Broker Manager, C-Store has responsibility for leading all merchandising and call coverage objectives for all Broker assigned retail outlets within their geographic area. Ongoing daily activities include providing timely and clear communication of all objectives, product training, analysis and problem solving, conducting store visits and business reviews.

NOTE This role is remote

Ways you will make a difference

Broker Management

• Leads, directs, and motivates broker sales force to achieve performance objectives and deliver a positive return on investment
• Monitors and assesses broker performance to achieve desired results through observation of work, work with’s and analysis of business results
• Conducts routine market visits and timely audits to assess performance and manage results
• Develops and communicates action plans with broker complete with clear directives and measurable expectations
• Provides broker personnel with product and customer knowledge enabling associates to deliver expected results

Planning, Business Analytics, and Problem Solving

• Analyzes and continuously assesses progress in meeting goals and adjusts activities as needed
• Develops customized incentive programming to drive enhanced results
• Manages expenditure of financial resources in a fiscally responsible manner
• Assesses coverage plans and frequencies to validate high impact stores
• Participates in the development of annual Customer Plans
• Assesses key item distribution opportunity/omission following POG refresh or revision
• Flawless coordination and facilitation of ongoing leadership market visits

Communication

• Communicates market conditions, retail observations and audit results with Broker Management and Customer Teams
• Develops proper relations and rapport with store managers, district managers, store operations personnel and personnel within territory
• Develops collaborative relationships with customer teams

Skills that will make you successful

• Experience with strong examples of ability to lead, motivate, develop and train 2026
• Change agility, always looking for new and different ways to enhance the model
• Experience in creating clear, concise and high-quality PowerPoint presentations with ease and efficiency
• Strong work ethic with sense of urgency, accountability, and initiative
• History of driving collaboration, focused on strong execution, accountability, and using data to drive performance

Experiences that will support your success

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