Billing Clerk

4 hours ago

Hartford, CT, United States Allegion, PLC Full-time

Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Install Biller 1 - Allegion Access Technologies, Remote

Connecticut Work Schedule

M-F: 8 am-4:30 pm EST (30-minute lunch) or 8 am-5 pm EST (1 hour lunch) Legal and Visa

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Remote Work Arrangement

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Job Summary

Allegion Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. What You Will Do

Independently create standard invoices and attach required supporting documents following established SOPs, checklists, and data entry standards. Identify rule-based exceptions such as input errors or missing documentation. Correct obvious clerical errors within tightly defined policies and clearly document and elevate missing documentation, contractual ambiguity, or high-value/complex exceptions to a Level 2/3 biller or supervisor. Respond to basic customer and branch requests regarding billing paperwork. Learn which departments handle specific issues to route inquiries appropriately. Utilize ERP systems, document management tools, email, and entry-level spreadsheets to process low-risk transactions and manage daily workflows. Meet defined turnaround times for standard transactions (SLAs) and comply with team-defined productivity targets while maintaining high invoice accuracy. Maintain strict confidentiality awareness, recognize sensitive information, and follow disclosure rules and protocols. Establish and maintain professional working relationships with customers and others involved in the billing process. Must be able to recognize confidentiality issues and protect such information from inappropriate disclosure. Employees will also perform other reasonable related duties as assigned by their immediate supervisor or manager. What You Need to Succeed

0 years of billing, finance, or administrative experience required (internships or related clerical roles are acceptable). Ability to obtain a Connecticut Notary License/Certificate required. Basic computer literacy, including entry-level spreadsheet skills, email management, and the ability to learn basic ERP system navigation and document management tools. Strong attention to detail with the ability to follow checklists and SOPs to prevent repeated mistakes and reduce routine rework. Clear, concise, and professional written and verbal communication with customers, peers, branch staff, and supervisors. Basic awareness of common customer billing rules and an understanding of billing's role in revenue collection, cash flow, and customer satisfaction. Understands the cost of errors and the importance of proper escalation paths. Receptive to feedback, proactive in asking and clarifying questions, and cooperative with colleagues to resolve routine issues. Dependable in meeting assigned activities with timely follow-through. Diversity, Equity, Inclusion, and Belonging

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with custome