Remote Dispatch Operations Manager

7 days ago

Charleston, WV, United States Cox Enterprises Full-time

Cox Fleet is seeking a Manager to oversee the daily operations of the contact center, leading supervisors and agents to meet service levels and quality standards. The role focuses on process execution, team development, and customer advocacy in a fast-paced environment. Responsibilities include coaching, interviews, policy enforcement, and collaboration with HR on staffing, wages, and promotions. Remote or hybrid work options apply within the US. #J-18808-Ljbffr