Remote Senior Data Analyst
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NAVA Software is seeking a Senior Business/Data Analyst to join our team on a remote 12- to 24-month project. The role requires AWS expertise, deep experience with call-center processes, and the ability to translate data into actionable insights for senior management.
You will analyze end-to-end customer journeys, collaborate with cross-functional teams, and help optimize customer experience and operations through data-driven recommendations.
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