Customer Service Consultant
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Home Improvement Customer Service ConsultantWe are seeking a friendly and motivated Home Improvement Customer Service Consultant to join our team. In this role, you will work directly with homeowners and decision makers to provide them with information about our client's home improvement services and help guide them through the enrollment process. If you enjoy helping people and have a passion for home improvement, this is a great opportunity for youKey ResponsibilitiesAssist customers by answering inquiries about our home improvement services and solutionsProvide accurate and clear information on products, services, and promotionsGuide customers through the enrollment process, ensuring a smooth and hassle-free experienceAddress customer questions and concerns, offering solutions to meet their needsMaintain detailed records of customer interactions and follow up as neededCollaborate with team members to ensure customer satisfaction and meet service goalsQualificationsStrong communication and interpersonal skillsCustomer-focused with a friendly and professional attitudeAbility to work in a fast-paced environment and handle multiple tasksBasic understanding of home improvement products or a willingness to learnHigh school diploma or equivalentPrevious customer service experience is a plus, but not requiredWhat
We Offer
Competitive payComprehensive training and supportOpportunity to grow within the companyA positive and collaborative work environment
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