Data Analyst

Join Optum InsightOptum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.
S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment.
You'll enjoy the flexibility to work remotely from anywhere within the U.
S. as you take on some tough challenges.
Primary ResponsibilitiesAids in the development of complex operational and project-related reports including analysis, design, documentation, versioning development, configuration, testing, implementation and ongoing support for Epic Cogito (Clarity and Caboodle)-based reportingExtracts Epic data utilizing approved BI tools with SQL codeReceives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed work with customer to finalize requestAssists in the providing of technical direction, guidance and analysis during project development and accomplish all required formal sign-offsDesigns and documents the general functional requirements and detailed technical specifications for a reportAssists with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data modelsImplements reports/database software in an optimal manner to minimize the effect on production and development activitiesAbility to troubleshoot technical issues with reports, including reviewing scripts and database issuesProvides technical/clinical workflow consultation including application configuration. Reviews, analyzes, and evaluates systems needs to develop recommendations for customersDevelops, supports and maintains all required system design and build documents and other system documentation related to Epic reportingProvides support of application incidents reported through the help desk or ticketing systems; including potential 24/7 on call coverage as requiredAdheres to organization standards for system configuration and change controlDevelops solid relationships with end user communities, customers and business partnersAttends, participates in, and contributes to meetings throughout the facilityTroubleshoots and/or resolves application issues and escalates more complex issues as appropriateThe BI Developer may create new reports, using third party report writing tools to display Epic dataKey CompetenciesExcellent time management, organizational, and prioritization skills and ability to balance multiple prioritiesTeamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teamsAid in the creation of design specifications for new reports and identify and validate the appropriate technological solutions for various reporting needsConsults with and advise vendors and technical groups concerning the continued support of reports and databasesDemonstrates the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skillsDemonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problemsDemonstrates solid relationship management skills and ability to handle challenging interpersonal situationsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications2+ years of experience with Microsoft SQL Server or another relational database platform1+ years of experience using SQL query techniques and stored procedures to access relational databases with the ability to write efficient queries1+ years of Reporting tool experience or certifications (Oracle, Microsoft, Tableau, Qlik, SAS, Cognos, etc.)Proficiency with MS Excel, Visio, PowerPoint and SharePointPr