Per Diem Patient Registration Specialist | Phoenix, Arizona

Patient Registration SpecialistOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
We are seeking an energetic candidate for our Patient Access Registration Department at The University of Arizona Cancer Center @ Dignity Health St. Joseph's Hospital and Medical Center. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e-benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collecting co-payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system.
This position is Per Diem (As Needed) Monday
- Friday. Employees are required to have flexibility to work on any of our 8-hour shift schedules during our normal business hours of 7:00am
- 5:00pm, Monday through Friday. No weekends or major holidays are required. We are located at the Cancer Institute at St. Joseph's Hospital and Medical Center in the heart of Downtown Phoenix at 625 N 6th St, Phoenix, AZ 85004. We have onsite café and provide 2 weeks of paid training.
Primary

Responsibilities:
Communicate directly with patients and/or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility/benefitsRespond to patient and caregivers' inquiries always in a compassionate and respectful mannerObtain Benefits and Insurance verificationPoint of Service Cash Collection, Co-Pays, Deductibles and CoinsuranceAccurate Computer Data EntryScan documentsOrganize and schedule patient services and appointments for referralsRegister and Pre-Register Patients for Emergency, Elective and Scheduled CasesWork with various systems including Patient Registration and Electronic Medical RecordGenerate, review and analyze patient data reports and follow up on issues and inconsistencies as necessaryYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required

Qualifications:
High School Diploma/GED2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting1+ years of customer service experience1+ years of experience with insurance policies and proceduresAbility to work as needed day shifts, Hours of operation are Monday through Friday 7am
- 5pm (Shift is assigned within those hours)Preferred

Qualifications:
Previous experience in collecting patient copays, deductibles, etc.
Experience submitting authorization requests and/or processing referralsPrevious working experience with Google productsWorking knowledge of facility pricing structure and cost estimatesKnowledge of ICD9 (10) and CPT terminologyUnderstanding of Medical TerminologyBilingual fluency with English & SpanishPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary,

we offer
benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16
- $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employme