IT Specialist 2: Client Engagement
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The NYS Office of Information Technology Services is seeking an Information Technology Specialist 2 to join the Emerging Services Dedicated Team. You will act as Operational Support Lead, serving as the external point of contact between client NYS entities and ITS teams, coordinating requests, incidents, projects, and process documentation. You will lead meetings, provide recommendations, identify risks, and maintain client profiles, ensuring effective communication and timely delivery across #J-18808-Ljbffr