Security Officer | Part Time at Hyatt Salt Lake City, UT
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Summary Elevate Your Career at the Premier Hotel in Downtown Salt Lake City
At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.
At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.
The primary role of a Hyatt Security Officer is to provide for the safety and security of the hotel’s guests and colleagues. Officers will adhere to established standards in the performance of their duties.
Security Responsibilities Enforce rules and policies with respect and professionalism
Resolve conflicts with the use of de-escalation techniques
Analyze situations accurately and implement an effective course of action
Clearly communicate incident details with management
Create accurate incident/accident reports as necessary
Identify and investigate suspicious behavior and irregular activity
Conduct Foot Patrols of designated areas
Respond to alarms and requests for assistance
Respond to medical emergencies, render aid, and relay information to EMS
Utilize CCTV systems for investigations and surveillance
Demonstrate a positive team mindset in helping other departments achieve customer satisfaction.
Other duties as assigned by the Director of Security
Qualifications Applicants for the position must demonstrate an aptitude and interest in the fields of Hospitality and Physical Security. Hyatt Security Officers are trustworthy; dependable; emotionally mature; punctual; tactful and diplomatic; display poise and self-confidence; sensitive to the needs and attitudes of others; neat; and courteous.
Basic
Requirements:
Must be 21 years of age or older
Must be able to work a flexible schedule; including morning, afternoon, overnight shifts with weekend and holiday availability
Ability to follow written and verbal instructions
Capacity to adhere to established dress code and grooming standards
Be of good moral character and pass a thorough background investigation
Knowledge &
Skills:
Refined understanding of the principles of Customer Service
Strong verbal and written communication skills
Demonstrated problem solving ability
Ability to prioritize and perform multiple tasks in dynamic situations
Proficient in basic computer skills
Familiarity with 2-Way Radio usage and etiquette
Education & Training:
High School Diploma
CPR and First Aid required or must obtain within first 90 days of employment
Certified Lodging Security Officer (CLSO) certification required or must obtain within first 120 days of employment
Previous Security, Military, or Emergency Services experience preferred
Physical
Requirements:
Sufficient strength and endurance to stand and walk for extended periods of time
Mental alert, physically sound, and have hearing sufficient to perform the essential functions of the job
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