Chargeback & Disputes Specialist - Customer Care
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Luminous Tec, LLC is a leading staffing firm and provider of temporary and permanent staffing. We provide professionals on a project and full-time basis to our clients in different business verticals. To learn more about Luminous Tec's services, solutions, products, and locations go to www.luminoustec.com.
Job Description
One of our Client is hiring 3Chargeback Associates for a short term assignment.
Successful candidate will have to:
- pass detailed background check for which they will need to produce their Education Credentials
- pass basic Computer proficiency test and typing speed test
Customer Service Representative /
position within the prepaid debit disputes department. This candidate will handle an average of 50 inbound calls per day. The average call handling time is 6.5 mins.
- Monday through Friday 8:30 am-5 pm (30 min lunch)
- OT will be required
- The amount of OT will depend on business needs.
- Currently the assignment is for 6 months
Qualifications
- Excellent attendance and attention to detail is a must
- Ability to handle a variety of types of calls
- Must be an excellent at multi-tasking
- Banking/ Dispute knowledge is a plus
- Call center experience along with customer service experience
- Ability to work with angry or irate customers.
Successful candidate will have to pass basic Computer proficiency test and typing speed test and detailed background test.
Additional Information
In case you are interested and meet the requirements, please send your resume with contact information, hourly rate and best time to reach you. Please note:
- Interview will be in-person or on Skype
- Client will not pay relocation cost
- Selected individual will have to go through background / credit check
In case you are interested and meet the requirements, please send your resume with contact information, hourly rate and best time to reach you. Please note:
- Interview will be in-person or on Skype
- Client will not pay relocation cost
- Selected individual will have to go through background / credit check
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