Mission-Critical Support Desk Lead

3 days ago

Reston, VA, United States INADEV Full-time

Inadev seeks a hands-on EDGAR PDS Support Desk Manager to lead day‑to‑day production support for the SEC’s EDGAR PDS environment. You will guide incidents, service requests, and escalations, coordinating across application, AWS, and engineering teams to ensure high availability of a mission‑critical system. The ideal candidate combines customer‑facing leadership with strong technical knowledge of AWS, Python, and production operations, and will mentor the support staff while driving process #J-18808-Ljbffr