Senior Cloud Systems Administrator

Job Description
Job DescriptionSenior IFS Cloud Systems Administrator

Location:
Remote, U.
S. (Eastern Time Zone Preferred) Employment Type: Full-TimeCompensation: $155,000
- $175,000 base salary (depending on experience) + bonus eligibility + comprehensive benefits

ABOUT US
We are one of the top ERP firms specializing in IFS and JD Edwards, delivering consulting, implementation, and managed services. As an IFS Premier Partner with more than 40 years in ERP and consultants averaging over 20 years of hands-on experience, we keep customers' systems running with 24/7 monitoring, updates, and technical support, including ITAR-compliant U.
S. support for regulated environmentsWe are hiring a Senior IFS Systems Administrator to own the technical operations of our IFS managed services practice: keeping customers' IFS environments healthy, leading the response when something breaks, and serving as the senior technical lead across the IFS book. It is a hands-on, player-coach role weighted toward hands-on work, with technical leadership and coordination as a meaningful part of the job, built on deep IFS systems and infrastructure administration. Internally, we call this the Technical Delivery Lead, which reflects its leadership scopeERP technical work splits into functional, development, and systems administration. This role is the third: the technical stack IFS runs on, spanning both the infrastructure layer (servers, database, containers, middleware, and integrations) and the IFS application-technical layer (the Lifecycle Experience and Build Place, deliveries and updates, configuration, and application administration). It is not a functional or developer role. You deploy, administer, and stabilize the configurations and customizations that functional consultants and developers build, rather than authoring them yourself. If your background covers IFS infrastructure and the IFS application stack from a technical lens, this role is built for youEligibility:This role supports environments subject to ITAR, so it requires eligibility to access ITAR-controlled technical data. Candidates must be U.
S. persons as defined under ITAR, which includes U.
S. citizens and lawful permanent residents (green card holders). This status must be held at the time of hire.
Location and Hours:Remote and U.
S.-basedEastern time zone strongly preferred to align with our support coverageOther U.
S. time zones are considered for the right person, with Eastern coverage as the anchor

WHAT YOU'LL DO
Operate and maintain IFS Cloud environments in the remote deployment (self-managed) model as well as IFS-hosted environments, including the middle-tier Kubernetes cluster (MicroK8s on Linux) and the database and management serversAdminister the Oracle databases behind IFS: backups and restores (RMAN), disaster recovery planning, refreshes, performance, and space managementManage the IFS Lifecycle Experience and Build Place: apply service updates and releases, build and deploy deliveries through to production, handle environment refreshes and cloning across DEV, TEST, UAT, and production, and run the sanity and impact testing that keeps environments stableAdminister the IFS application layer: configuration and customization deployment, the security model (roles, permission sets, segregation of duties, and audit compliance), and Aurena and Lobby configurationWork alongside developers and functional consultants, taking the customizations and configuration they build safely from the Build Place through to productionManage SSL/TLS certificates and licenses ahead of expirationMonitor environment health through infrastructure monitoring and native IFS logging, and resolve issues before they escalateLead P1 and P2 critical incidents and war rooms, troubleshooting to resolution and coordinating with customer SMEs and vendorsConduct root-cause analysis and implement prevention actionsOwn technical onboarding and transitions of new customers into managed servicesMaintain integrations and APIs (IFS Connect, REST and SOAP, XML/JSON) and administer security, roles, and access including federated authenticationDrive automation that reduces manual effort, and author runbooks and knowledge-based articlesParticipate in the after-hours on-call rotation for critical incidents We are looking for a seasoned IFS systems administrator with the full breadth of the platform behind them: implementations, upgrades, migrations, and steady-state run support. The emphasis for this role is run support, which is the core of the day to day. Work runs through a ticketing system and centers on keeping environments stable, patched, and healthy and resolving issues as they arise. WHAT THE ROLE REQUIRES: IFS Cloud Remote Deployment (Self-Managed)Hands-on experience operating IFS Cloud in the remote deployment model that customers run themselves, including the MicroK8s middle tier on Linux, not solely the IFS-hosted managed cloudOracle Database AdministrationStrong Oracle DBA depth: RMAN, ref