Senior Software Engineer

About Braided

Braided is a workflow automation platform purpose-built for behavioral health and substance use disorder treatment providers. We help care teams eliminate manual, error-prone processes that get in the way of high-quality care by connecting EHR systems, intake workflows, clinical documentation, and operational tools into a single, coherent data layer.

We’re a revenue-generating company with real clients, real traction, and a product already creating value in the market. Every engineer at Braided has a meaningful influence over the product, architecture, and company trajectory. We operate with high trust, high autonomy, and a strong bias toward building practical solutions that move the business and our customers forward.

In this role, you’ll be a generalist owner across the full stack, working on backend services, API integrations, client-facing product experiences, infrastructure, and the systems that connect them. You’ll have meaningful influence over technical direction, product decisions, and the evolution of engineering practices as Braided grows.

You will not simply be handed a queue of predefined tickets. You’ll identify problems, shape solutions, and ship work that directly improves how our customers operate. You’ll collaborate closely with product, leadership, and customers to understand complex workflows, translate real-world needs into technical requirements, and communicate clearly about what we are building and why.

This role is ideal for an engineer who wants broad ownership, direct customer context, and the ability to turn ambiguity into reliable, well-designed software.

Strong communication matters here as much as strong code.

At Braided, our values guide how we work, serve our customers, and grow as a team.

Empowering Customer Success

We form true partnerships with our customers, helping them solve real problems, improve operational performance, and achieve better outcomes. We don’t just give customers what they ask for; we help them discover what they didn’t know they needed.

Built on Trust

We operate with reliability, honesty, and integrity. We follow through on our commitments, communicate transparently, protect what matters, and build confidence through consistent, ethical action.

Always Advancing, Always Improving

We believe the great can always become greater. We are curious, open to feedback, and committed to continuous learning, product evolution, and service refinement so we can get better every day.

Inspired by Impact

We are driven by the purpose behind our work. Our technology helps customers improve care, reduce manual effort, and create better outcomes for the people they serve. That impact motivates us every day.

Client Integrations

You’ll design, build, and maintain integrations with the systems behavioral health operators rely on every day, including EHR platforms like KIPU, Sunwave, Alleva, Lightning Step, CRMs, billing systems, and other third-party APIs. Your work will help turn fragmented tools into connected, reliable workflows.

Workflow Automation

You’ll extend and improve Braided’s core automation platform, including event-driven workflows, data transformations, scheduling, routing logic, monitoring, and error handling. You’ll help make complex operational processes feel simple, dependable, and scalable.

New Product Experiences

As Braided expands into new product lines, you’ll help build the interfaces and tooling that support them. This may include internal tools, client portals, configuration UIs, and other product surfaces that make our platform easier to use and more powerful for customers.

Infrastructure and Reliability

You’ll help own the cloud infrastructure behind Braided, including AWS, deployments, CI/CD pipelines, observability, reliability, and security. You’ll play a key role in making sure the platform is stable, secure, and ready to scale.

Security and Compliance

You’ll help maintain and strengthen our security and compliance practices as we handle sensitive protected health information across client systems. You’ll contribute to a platform customers can trust in a high-stakes healthcare environment.

Client-Facing Technical Support

You’ll serve as a technical partner during onboarding and integration setup, helping diagnose issues, explain technical decisions clearly, and work with both technical and non-technical stakeholders to get customers live successfully.

Architecture and Scale

You’ll contribute meaningfully to how we structure the codebase, design systems, approach scalability, and prepare the platform for its next phase of growth.

<