Customer Support Agent

2 days ago

Phoenix, AZ, United States American Red Cross Full-time

The American Red Cross is seeking Part-Time Tier 1 Customer Service Agents to support our Training Services Team. The role is remote nationwide in the United States, with shifts evenings and weekends to cover peak times. The ideal candidate is bilingual in English and Spanish and committed to outstanding customer service. Responsibilities include answering calls/emails, updating records, and maintaining performance metrics while supporting volunteers and learners. #J-18808-Ljbffr