Night Auditor

4 days ago

Bend, OR, United States Resolute Road Hospitality Full-time

Hilton Garden Inn Bend Night AuditorThe Hilton Garden Inn Bend is looking to add to our hospitality team Located in the beautiful Old Mill District and just minutes from restaurants, shopping, and outdoor recreation, our hotel provides an exciting environment for both guests and employees. If you are passionate about hospitality and creating exceptional guest experiences, we would love to have you join our team.
At Resolute Road Hospitality, we're redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint,

we offer
dynamic opportunities for professionals ready to grow. Guided by our core values
- Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day
- we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.
Travel PerksOptional Daily PayHealth/Life Insurance401kPaid Time OffDental/VisionEmployee Assistance ProgramReferral ProgramAs Night Auditor, you'll be the overnight anchor of the hotel, ensuring smooth operations, accurate financial reconciliation, and exceptional guest service. You'll manage front desk responsibilities, support overnight guest needs, and prepare the property for the next day. This role is ideal for someone who values Integrity, thrives in a quiet, focused environment, and brings Grit and Social Intelligence to every guest interaction.

What You'll Do
Greet and welcome guests with warmth and professionalismReconcile and close out daily front desk transactions and reportsRun night audit processes and prepare next day reports for key departmentsMonitor overnight operations and respond to guest needs and concernsBegin breakfast prep and ensure lobby and front desk areas are clean and guest readyPromote brand loyalty programs and recognize membersProcess retail and pantry transactionsMaintain market inventory and restock as neededCommunicate maintenance or housekeeping issues to appropriate teamsUphold Resolute Road Hospitality's service and cleanliness standardsFollow all company policies and proceduresOther duties as assigned by supervisor or managementKnowledge, Skills & AbilitiesStrong understanding of front desk operations and guest serviceExcellent communication and interpersonal skillsAbility to work independently and multitask in a fast-paced environmentProficiency in Microsoft Office; experience with hotel systems preferredHigh attention to detail and accuracy in financial reconciliationAbility to remain calm and professional in high pressure or emergency situationsComfortable interacting with guests from diverse backgroundsKnowledge of emergency procedures and safety protocolsEducation & ExperienceHigh school diploma or GED requiredPrevious hospitality or night audit experience preferredLicenses & CertificationsTIPS or state equivalent alcohol awareness trainingAdditional InformationConsistent attendance and adherence to Resolute Road Hospitality's standards are critical to success in this role. This

job description
is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
Requirements106RRHRDMBO