Remote Account Supervisor

Set in the heart of Morristown, New Jersey—where historic charm and green spaces create an inspiring backdrop—Navisync and PRYME stand together as NPG Health, delivering innovative healthcare communications driven by purpose and possibility. Here, ideas flourish and collaboration is rooted in a shared commitment to improving how healthcare is delivered. Our teams blend scientitific insight, market access expertise, medical communications, strategy, and creativity to craft meaningful connections between brands and the patients we serve, all within a collaborative, inclusive, and high-performance culture where talented individuals can grow, contribute, and make a difference every day. The Account Supervisor is responsible for driving client satisfaction and project success for our agency. The role oversees the timely, efficient and professional delivery of all projects, ensuring they align with client expectations and business objectives. Acting as the primary service delivery manager and client advocate, the Account Supervisor fosters strong client relationships, promotes transparency, and ensures a seamless flow of communication between clients and internal teams. With accountability for project success and profitability, the Account Supervisor is essential to delivering exceptional service and strategic value. **minimum 1 year market access and patient support programs required ~ College degree and/or equivalent work experience required ~ 0-2 years of management experience required ~ May serve as pitch captain when new business opportunities arise Offer proactive, tactical solutions to address brand challenges Contributes to brand planning, in collaboration with their manager Ensures timely submission of materials to Veeva per the submission calendar Attends medical/legal/regulatory review meetings Downloads medical, legal and regulatory review comments and saves in iMeet Ensures that the medical, legal and regulatory review comments are marked up and incorporated accurately PROJECT MANAGEMENT: Develop project briefs Helps direct report resolve internal challenges (if assigned) Lead the more strategic / complex tactics and initiatives, delegate appropriate projects to junior account colleagues Demonstrates clinical knowledge and understanding of aligned brand(s) FINANCES: Provides manager with budget estimates for new projects Monitor budgets by project; Provides input to support revenue projections Flexible hybrid work model combining in-office and remote work to facilitate collaboration, productivity, and work-life balance. ~ Medical, Dental and Vision Benefits ~ Company-paid Life Insurance for all employees ~401K Retirement Plan with 50% match up to IRS limits ~$60 Non-Taxable Reimbursement per payroll for technology ($1,440/yr) ~ Professional Tuition Reimbursement ~ Generous and Flexible Paid Time Off (Vacation/Sick/Bereavement) ~ Discretionary Annual Bonus ~ Company Paid Holidays ~ Friday Summer Hours (Memorial Day thru Labor Day) ~ Short
- and Long-Term Disability, AFLAC, Pet Insurance, Legal Services, Auto Insurance, Home Insurance, EAP, etc. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.