Customer Service

6 days ago

Louisville, KY, United States Bakelite Full-time

Bakelite in Louisville, KY is seeking a Customer Experience Specialist to be the primary contact for order entry, status updates, delivery coordination and issue resolution. You will build strong relationships with customers, ensure order accuracy and on-time fulfillment, and collaborate with Sales, Supply Chain, Operations and Finance to meet customer needs. Ideal candidates have 2–5 years in customer service or order management, excel at communication, and are comfortable using Excel/Word; SAP #J-18808-Ljbffr