Remote Call Center Manager Lead Operations

Maximus seeks a Call Center Manager to supervise daily operations of a remote call center supporting the OPM - FEHB program. You will lead a team to meet performance metrics and ensure compliance with policies and procedures. Responsibilities include training needs assessment, quality monitoring, performance reviews, and implementing process improvements...

Maximus is seeking a Call Center Manager to support our OPM - FEHB program. You will oversee the daily operations of a call center, drive performance metrics, and ensure compliance with policies and procedures. This fully remote role requires US citizenship, a Bachelor’s degree in a relevant field, 5+ years of professional experience (benefits-verification...

Maximus is seeking a Call Center Manager to support our OPM FEHB program. This fully remote role requires a U.S. citizen, a bachelor's degree, and 5+ years in call center leadership, including benefits-verification workflows and remote oversight. Equipment provided; background check required. Responsibilities include overseeing daily operations, ensuring...

Maximus is seeking a Call Center Manager to support our OPM - FEHB program in a fully remote role. You will oversee daily operations, monitor quality, and drive improvements across training and policy adherence. The role requires a Bachelor's degree and 5+ years of call center management experience, including remote teams, with salary between $75,000 and...

Maximus is seeking a Call Center Manager to oversee daily operations of a remote call center team supporting the OPM - FEHB program. You will drive performance metrics, training, policy adherence, and quality improvements while managing remote staff and ensuring compliance and security requirements. Ideal candidates have a Bachelor's degree and 5+ years in...

Maximus is seeking a Call Center Manager to support the OPM - FEHB program. The role leads daily call center operations, ensures performance metrics, and maintains policy knowledge while guiding remote staff. You will monitor quality, training needs, and compliance with ISO standards, and drive process improvements. Remote, US citizen, background check...

Managing day-to-day operations of a remote call center, the full-time Call Center Operations Manager will oversee staff safety, operational efficiency, and service quality while supporting a team of 500 to 1,000 agents and professionals. Key responsibilities Oversee call center operations, ensuring compliance with client service commitments and operational...

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to...

Maximus is seeking a Call Center Manager to oversee the daily operations of a remote call center team supporting ongoing programs. The role requires leadership to ensure performance metrics are met, adherence to corporate policies, and continuous staff training across multiple programs. The manager will monitor quality, prepare regular reports, and drive...