Medical Reception

WAGI Medical Receptionist OpportunityWashington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.
Washington Gastroenterology is seeking a full-time Medical Receptionist to join our Covington Clinic Team. The Medical Receptionist is responsible for front line patient contact, including triage calls, scheduling appointments, answering the telephone, and maintaining a smooth patient flow.
ResponsibilitiesMeets and greets patients while speaking politely and clearly with all focus on the patientAnswers the telephone, schedules patient appointments and takes messagesAnswers questions when appropriate, including responding to billing questions in a timely and accurate mannerObtains and verifies patient demographic and financial information and enters patient information into the registration system(s) accuratelyEnsures the chart and the necessary forms are prepared for the patients visitCollects patient amounts due including co-pays, and balances dueProcesses and prepares outgoing mailSchedules follow-up appointments, outpatient procedures, tests, and makes referrals to physicians as necessaryRequests medical records/reports from referring physicians and confirms patient appointmentForwards schedules to appropriate facilities for physicians and patients.
Faxes procedure packet/clinic packet into EMR as neededMails brochures and other materials to patients as necessary with attention to detail to ensure accuracy of paperworkAssists as required to ensure proper authorizations are in placeBalance cash ledger and prepare envelope for billing to deposit, includes the warp reconciliation and calls total dailyQualificationsMinimum of one (1) year experience in a medical office setting, with a working knowledge of medical terminologyExperience and/or training in medical office protocolIntermediate computer skills, including MS OfficeExperience with multiple phone lines, and ability to operate standard office machinery, including fax, copier, and postage meterPhysical Activities and RequirementsOccasional travel may be required to other local locations on an as-needed basis to back-fill for vacations, etc.
Ability to stand and walk throughout the day, up to 10 hours per dayProlonged periods of sitting and performing administrative duties including the use of computersAbility to bend, twist, stoop, and reachAble to lift and carry supplies and equipment as needed (up to 25 pounds)As a healthcare organization, the candidate must be fully vaccinated against COVID-19. WAGI will consider requests for religious or medical accommodation exemptions from this requirement as allowed under the Mandate at the time of Job Offer through Human Resources. Your vaccination status is confidential information not to be shared with the Hiring Manager.
Compensation and BenefitsEmployees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance. In addition employees are able to enroll in our company's 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution.
All employees will be eligible to accrue PTO at a rate of.04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire.
WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday. In addition, full time employees will be given 1 Float Holiday each year that they can schedule.
This is an Hourly position and the anticipated Compensation range is $18.06-$22.31. The hired applicant is also eligible for annual discretionary bonuses.