Business Analyst, Enterprise Equipment

EBS Business AnalystThe EBS (Enterprise Business Solutions) Business Analyst is a full-time, on-site position supporting the implementation, administration, maintenance, and continuous improvement of enterprise technology and business processes for fuel, equipment, maintenance/MRO, acquisitions, and related operational functions. The position connects field operations, equipment teams, finance, technology, and vendors to deliver reliable systems, accurate data, standardized processes, effective training, and scalable enterprise solutions. Regular presence at the assigned office is required, with travel to company locations and project sites as business needs require.
Job ResponsibilitiesProcess Analysis and Improvement: Partners with business process owners to identify pain points, document current and future-state workflows, define requirements, recommend controls, remove duplicate work, transition repetitive activities toward automation or appropriate support resources, and measure results after implementation.
Equipment Lifecycle and Master Data: Supports equipment acquisition, initial setup, classifications, ownership, locations, transfers, utilization, maintenance status, and disposal. Maintains alignment of equipment data across D365, E360, HCSS, telematics, fuel, and reporting systems.
Fuel Management: Supports fuel applications and processes for tanks, hoses, products, users, vehicles, equipment, jobs, transaction validation, cost allocation, intercompany activity, and D365 integration. Coordinates site readiness, installation, rollout scheduling, onboarding, and stabilization.
Maintenance and MRO: Supports E360 and related maintenance processes, including preventive-maintenance schedules, meters, inspections, checklists, work orders, parts, inventory, purchasing, receiving, and equipment history. Converts operational and OEM requirements into sustainable system processes.
Equipment Diagnostics Management: Supports and manages equipment diagnostic applications and related hardware, including licensing, subscriptions, user access, installation, configuration, updates, renewals, troubleshooting, vendor support, and issue escalation. Develops support procedures and coordinates the transition of routine support activities to appropriate service teams while serving as a functional escalation resource for complex application, connectivity, interface, licensing, and device-related issues. Coordinates with equipment teams, OEMs, dealers, and technology providers to maintain reliable access to diagnostic tools.
Business Systems Administration: Provides functional administration for assigned applications, including user setup, permissions, security, licensing, configuration, reference data, troubleshooting, testing, upgrades, renewals, and support coordination.
System Health and Ownership: Conducts periodic system and process health reviews, monitors performance and recurring support issues, maintains current configuration and support documentation, and proactively coordinates corrective action before issues significantly affect operations.
Project and Implementation Management: Supports system selection, demonstrations, business cases, pilots, implementation plans, data preparation, user acceptance testing, change management, go-live, and post-implementation support. Coordinates schedules, deliverables, risks, decisions, and action items when assigned.
Acquisitions and Business Integration: Evaluates acquired-company equipment, fuel, maintenance, applications, vendors, users, locations, and data. Coordinates required setup, conversion, training, cutover, and transition toward enterprise standards while minimizing business disruption.
Procurement and Vendor Management: Supports quotes, purchase requests, purchase orders, receiving coordination, software and hardware subscriptions, renewals, diagnostic tools, licensing, billing coordination, and vendor relationships. Assists with vendor evaluations, demonstrations, pilots, issue escalation, and service-performance reviews while maintaining appropriate purchasing controls and separation of duties.
System Cost and Value Management: Monitors licensing, support costs, utilization, and business value for assigned systems. Identifies opportunities to reduce unnecessary costs, consolidate solutions, increase adoption, and maximize return on technology investments.
Data, Reporting, and Integrations: Analyzes and reconciles equipment, maintenance, fuel, purchasing, and operational data. Supports Power BI and operational reporting, validates data flowing between systems, investigates failed interfaces, coordinates corrections, and improves data quality.
Training, Documentation, and Ownership Transition: Develops and maintains SOPs, process maps, system documentation, test scripts, job aids, and training materials. Establishes Power User capability, support models, escalation paths, and clear business ownership so operating companies can sustain processes following implementation.