Community Health Worker

Community Health WorkerAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member. As a Community Health Worker (CHW), you will act in a liaison role with Medicaid/Medicare members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinants of health such as transportation, housing, and food access.
If you reside within the state of Nebraska, you will enjoy the flexibility to work remotely as you take on some tough challenges.
Primary

Responsibilities:
Assess, plan, and implement care strategies that are individualized by membersCreate a positive experience and relationship with the membersUtilize both company and community-based resourcesCollaborate with members, family, and healthcare providersIdentify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive servicesCommunicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all membersAdvocate for members and families as needed to ensure the members' needs are addressed appropriatelyDocument all member assessments, care plan and referrals providedYou'll need to be flexible and adaptable in all types of situationsEngage members either face to face or telephonicallyAdhere to detailed, specific documentation requirements in the member's health recordPartner with care team (community, providers, internal staff) Knowledge and continued learning of community cultures and values May conduct Health Risk Screener (HRS) as neededProvide member education on community resources and benefitsUtilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, working well in a team and on your own, and ability to manage multiple deadlinesPerforms other duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required

Qualifications:
High School Diploma/GED3+ years of experience working within a healthcare roleIntermediate level of computer proficiency including Microsoft Outlook, Teams, Excel, Word, etc. and the ability to use multiple web applicationsThe ability to travel in assigned regions to visit Medicaid members in their homes and/or other settings, including community centers, hospitals or provider offices not to exceed 25% of your time and only during regular business hours.
Must reside in NebraskaValid Nebraska driver's license and current automobile insurance with access to reliable transportation that will enable you to travel to client and / or patient sites within a designated areaLive in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet servicePreferred

Qualifications:
Experience with Medicaid and Medicare populationsExperience with electronic charting and HIPAAExperience with arranging community resourcesExperience working in Managed CareExperience in working with homelessness populationReside within commutable distance of the Omaha and Lincoln metro areas*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary,

we offer
benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make