Entry Level
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Mayer LLP IT Support SpecialistAt Mayer LLP, we believe in doing law differently — with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we've built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you'll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact.
ResponsibilitiesHandle onboarding/offboarding, device setup, and user provisioningProvide onsite desktop and end-user support to Attorneys, Paralegals, and StaffSupport laptops, desktops, printers, mobile devices, and peripheralsTroubleshoot O365, Teams, and standard business applicationsTest, evaluate and research decisions about new technology for the businessAccurately document interactions, troubleshooting steps, and resolutions in ticketing systemSetting up technology for Conference rooms prior to meetings for attorney staffProviding excellent customer service for our employeesHandle PC logistics: imaging, deployment, asset tagging, inventory updates, and hardware replacementsFollow IT policies, procedures, and security standardsExperience1-2 years of desktop / end-user support experienceStrong customer service and communication skillsSelf-starter who can work independently with minimal supervisionExperience with Windows, O365, Active DirectoryAbility to prioritize tasks effectively and manage time in a dynamic environmentAbility to lift and move IT equipment as needed.
BenefitsFull suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm10 company holidays + 4 early release days16 PTO daysHybrid schedule (3 days/week in office, 2 days/week at home)401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contributionDiscretionary year end bonusEmployee referral bonus ($2000
- $4000)$50,000
- $55,000 a year Compensation is commensurate with years of experience
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