Automotive Service Advisor
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Are you an experienced Automotive Service Advisor looking for your next opportunity? Vaden is seeking a knowledgeable, customer-focused professional to join our service team.
If you know how to build trust with customers, communicate repair recommendations effectively, and keep a busy service department moving, this could be the opportunity you've been looking for.
Join a growing dealership backed by the experience, resources, and stability of Vaden Automotive.
Why Choose Vaden? For more than 50 years, Vaden Automotive has been committed to serving our customers and communities throughout Georgia and South Carolina. Our growing organization provides automotive professionals with the stability, resources, and opportunities to build a long-term career.
What You’ll Do: Greet customers and create a professional, welcoming service experience
Listen to customer concerns and accurately document vehicle needs
Schedule appointments and manage repair orders
Review recommended maintenance and repairs with customers
Explain technical information in a way customers can easily understand
Communicate repair updates and timelines throughout the service process
Work closely with technicians to monitor vehicle repairs
Recommend appropriate maintenance and dealership services
Review completed work with customers before vehicle delivery
Follow up with customers and build relationships that encourage repeat business
Maintain a high level of customer satisfaction throughout the entire service experience
What We’re Looking For: Previous Automotive Service Advisor experience strongly preferred
Dealership or independent automotive repair experience welcome
CDK and Xtime experience is a strong plus
Solid understanding of automotive maintenance and repair
Strong communication, customer service, and interpersonal skills
Excellent organization and time-management abilities
Ability to prioritize and multitask in a fast-paced environment
Professional appearance and positive attitude
Team-oriented approach with a strong work ethic
Valid driver's license and high school diploma or equivalent
Must pass a pre-employment background check and MVR
What We Offer
Competitive Pay
- Salary + Commission + Bonuses
Health, Dental & Vision Insurance
401(k) with Employer Match
Paid Vacation & Holidays
Employee Discounts on Vehicles, Service & Parts
Ongoing Training & Professional Development
Career Advancement Opportunities within Vaden Automotive
Supportive Leadership and Team Environment
Ready for Your Next Opportunity? Your experience can make a difference.
If you're ready to join a team that values customer service, accountability, professionalism, and results.
Vaden Automotive is proud to be an equal opportunity employer committed to diversity and inclusion.
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