Medical Administrative/ Account Receivable

The schedule for this role is Mon-Fri 8a-4p Please note this is a temp to perm opportunity The Site Administrative Generalist provides day-to-day administrative and operational support for the La Quercia facility in Norwalk, Iowa. This is a hands-on, generalist position designed to support a variety of site needs, including front office and visitor coordination, Human Resources administration, employee safety training and recordkeeping, general office support, and basic non-technical IT assistance. The ideal candidate is organized, approachable, dependable, and comfortable working across multiple functions in a manufacturing environment. This position will often serve as a first point of contact for employees, visitors, vendors, and other individuals needing assistance at the facility. Essential Duties and

Responsibilities:
Front Office & Visitor Support ● Greet and assist visitors, vendors, customers, contractors, and other guests entering the facility. ● Coordinate visitor sign-in, badges, required documentation, and site entry procedures. ● Notify appropriate employees when visitors arrive and assist with meeting coordination. ● Maintain a professional and organized front office and reception area. ● Assist with incoming calls, mail, packages, deliveries, and general inquiries. ● Coordinate conference rooms and assist with meetings and site visits as needed. Human Resources Support ● Provide general administrative support to Human Resources and site leadership. ● Assist employees with routine HR questions and direct more complex matters to the appropriate HR representative. ● Assist with new-hire onboarding, orientation, paperwork, and employee documentation. ● Help coordinate pre-employment activities and first-day requirements. ● Maintain employee records, training documentation, forms, and other HR-related files as assigned. ● Assist with employee communications, postings, events, meetings, and engagement activities. ● Support recruiting activities such as scheduling interviews and communicating with candidates when needed. ● Maintain confidentiality of employee and company information. Safety & Training Support ● Assist with coordinating and documenting employee safety training. ● Help facilitate new-hire safety orientation and other routine training programs. ● Maintain safety training records and assist with tracking required or recurring training. ● Assist Safety and site leadership with distributing safety communications and materials. ● Help coordinate safety meetings and employee training sessions. ● Assist with maintaining required safety documentation, postings, and records. ● Support follow-up on administrative safety items and corrective actions as directed. ● Promote compliance with company safety policies and procedures. General Office & Administrative Support ● Provide general administrative assistance to site leadership and departments as needed. ● Prepare documents, spreadsheets, presentations, correspondence, and other materials. ● Assist with scheduling meetings, organizing events, ordering supplies, and coordinating office needs. ● Maintain office supplies and coordinate replenishment. ● Assist with filing, scanning, copying, data entry, and document organization. ● Help coordinate employee lunches, meetings, training sessions, and company events. ● Assist with special projects and other administrative assignments as needed. ● Serve as a flexible resource to support changing priorities across the facility. Basic IT & Technology Support ● Provide basic, non-technical assistance to employees with common computer, printer, phone, and office technology issues. ● Assist employees with basic troubleshooting such as restarting equipment, checking connections, connecting peripherals, and identifying common user issues. ● Help coordinate new employee computer, phone, badge, and equipment setup with the IT department. ● Assist with inventory and distribution of computers, phones, monitors, and other company-issued technology. ● Submit and follow up on IT support requests when an issue requires technical assistance. ● Coordinate with the company’s IT team or outside providers as needed. ● This position is not expected to perform advanced technical IT support, network administration, cybersecurity, or system administration.

Qualifications:
● High school diploma or equivalent required; associate degree or additional education in business administration, Human Resources, or a related field preferred. ● 2+ years of administrative, office, HR support, or similar experience preferred. ● Experience working in a manufacturing, food manufacturing, warehouse, or similar environment is preferred but not required. ● Strong organizational skills and attention to detail. ● Strong interpersonal and customer service skills. ● Ability to communicate professionally with employees at all levels of the organization. ● Comfortable handling multiple responsibilities and shifting priorities throughout the