IT Service Desk Technician
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KH IT Services LLC based in Austin, TX, is seeking a Tier 1 Service Desk Operator for a 100% remote role. You will handle live call answering, ticket triage, and basic troubleshooting, while maintaining high-quality documentation and professional client interactions. The position emphasizes AI-assisted workflows and ongoing certification development. Candidates should have strong communication skills, be comfortable with remote work, and be prepared to engage in knowledge base contributions and #J-18808-Ljbffr