Pharmacy Care Technician

Pharmacy TechnicianOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Pharmacy Technician will report to the Manager of Pharmacy and will directly support the centralized pharmacy operations needed to improve medication adherence and deliver measurable clinical and affordability outcomes. Pharmacy Care Technicians are part of the interdisciplinary care team, engaging members through proactive outreach to close care gaps and execute targeted medication-related interventions. Their work will help reduce avoidable ER visits and medication-related admissions, improve medication adherence, and ensure consistent pharmacy support during transitions of care. The technicians will also support the pharmacist with medication reviews, reconciliation, chronic condition treatment planning, patient and provider education, and closure of Part D gaps that directly impact STARs performance.

Location:
Remote/office-based
* role requiring 1 day onsite at 1225 W. Washington St. Tempe, AZ 85288Schedule (Full-Time): Monday-Friday, 8am-5pmIf you reside in Tempe, AZ, you will enjoy the flexibility of an office-based role as you take on some tough challenges.
Primary

Responsibilities:
Pulls fill histories and claims, builds draft medication lists for PharmD reviewProactive adherence outreach on members falling below 80% PDC; refill sync, 90-day supply and mail-order conversionsPrepares and tracks prior authorizations, appeals paperwork and manufacturer patient assistance / foundation applicationsScreens members for Extra Help/LIS eligibility and routes to the Social WorkerConfirms med changes with pharmacies after PharmD recommendations are accepted; tracks gaps in fills post-dischargeMaintains the hub's work queues and intervention logWhat are the reasons to consider working for UnitedHealth Group? Put it all together
- competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required

Qualifications:
High School Diploma/GEDActive and unrestricted Pharmacy Technician license in the state of ArizonaNational Certified Pharmacy Technician (PTCB or ExCPT)2+ years of retail, PBM, and/or managed care pharmacy experiencePreferred Qualification:Medicare Part D and Stars adherence experiencePrior authorization experienceBilingual (English/Spanish)*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary,

we offer
benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health out