Behavioral Health Technician

Statement of Purpose The Behavioral Health Technician fulfills the assigned role as a part of the treatment team, maintaining the well‑being of clients and integrity of the program. Provides client supervision and staff/unit support as assigned. Statement of Purpose The Behavioral Health Technician fulfills the assigned role as a part of the treatment team, maintaining the well‑being of clients and integrity of the program. Provides client supervision and staff/unit support as assigned. Major Tasks, Duties And Responsibilities Completes admission procedures on new clients including tech paperwork, room assignments, and initial orientation. Conducts property searches of clients as required by program standards. Performs urine drug screen testing of clients as required. Performs medication call supervision as required. Provides transportation services including patient transportation, donation pick‑ups, agency errands, etc. Attending in-service training and educational workshops. Attending all required staff meetings. Knowledge of mental health, drug and alcohol abuse, family systems and various recovery resources in the community such as Smart Recovery and others. Develop and maintain individualized records of client progress (shift notes) and participation in treatment including admission and discharge, individual sessions, group facilitation, family, vocational (both individual and group) literacy training and other occasions as appropriate. The technician will not be doing any treatment planning or counseling services unless registered to do so. The tech will have restricted EHR access. Ability to write clear (and concise) statements, summarizing client’s feelings, expressions, resistance and response to their treatment plan, goals, and objectives. Includes letters to referral agencies, courts/probation. Ability to confront behavioral changes, identify a crisis, and recognize when additional assistance is necessary. Ability to recognize personal recovery issues that impact job performance and client interactions. Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Ability to demonstrate respect for cultural and lifestyle diversities of clients and staff. Basic knowledge of referrals, both in and out of the program. Working knowledge of Smart Recovery and 12-step program (if the client would like the 12-step program. Ability to communicate clearly with clients, staff, peers, supervisors, and non-company resources. B. Additional Duties Assists and covers other staff when necessary to maintain high productivity and efficiency in the department. As the company grows, additional responsibilities essential for the department to be successful will be assigned accordingly. C. Interpersonal Relations Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information. Take Accountability: Take constructive feedback and prevent discourse among our peers. Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner. Be Professional: Wear business casual attire (please see dress code policy). Technician Competencies and Performance Expectations Document client intake and treatment progress (shift notes). Identify a crisis. Support clients in need. Liaison with and refer to treatment team, inside and outside agencies. Assess and report client behavioral changes. Identify personal boundaries and be able to work as part of the treatment team. Adhere to professional standards. Recognize personal biases working within diverse populations. Performance Standards & Measurement Compliance with essential and incidental duties; compliance with company policies and procedures. Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines Use of computer, telephone, and other office equipment such as a printer and fax. Use of company network and email domain. Working Conditions Air conditioned and well‑illuminated office environment and outdoor environment. May have several responsibilities at once. Interaction with others is constant and can be interruptive. Work may be stressful at times due to high level workflow. Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs. Participates in educational training, orientations, or compliance programs as needed to maintain competency. If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing. Demands Enthusiastic self-starter operating with sustained energy and showing great initiative. Comfort working with