IT Support Technician Tier 1 Help Desk

1 week ago

Baltimore, MD, United States Asbury Automotive Full-time

Asbury Koons Automotive Group in Baltimore, MD is seeking an IT Help Desk professional to troubleshoot and resolve tickets across applications, hardware, software, and network issues. You will document resolutions, coordinate with IT teams, and support continual service improvements. Qualifying candidates have at least 5 years in IT customer support, familiarity with ITIL v3, and experience with MS operating systems; automotive software experience is a plus. #J-18808-Ljbffr