Remote Escalations

WebBeds is seeking an Operational Account Manager to act as the main contact for escalations and a portfolio of key accounts. The role focuses on delivering high-quality service, improving relationships, and serving as the voice of the customer within Customer Service. You will work with BAU Customer Service and commercial teams across WebBeds, with a fully...

Empower LLC is seeking a Lead Associate - Wealth Management / Premier Brokerage to handle escalated calls and perform supervisory reviews for Best Interest Profile processes. You will coach associates, improve wealth management conversations, and ensure regulatory compliance while aligning with Empower's culture and operating principles. The role requires...

Twilio is seeking a Staff, Escalations Manager 4 to lead a global Escalations Management team within Twilio Support Ops. The role emphasizes technical leadership, executive communications, and driving improvements across the organization. Based in Spain, this remote role follows EMEA hours with occasional in-person gatherings. Ideal candidates have 5+ years...

Capital One is seeking a Work From Home Customer Care Coordinator to deliver world-class service for auto servicing customers. You will handle account and payment questions and manage offshore escalation queues, acting as a voice of the company and shaping the customer experience. This 100% remote role requires a high school diploma, 2+ years of customer...

Hewlett Packard Enterprise is seeking an entry-level Finance professional for our remote workforce in the United States. This role supports capital strategies, financial analyses, and reporting for internal decisions and cross-business initiatives. You will collaborate with teams to monitor performance and drive adherence to GAAP in daily operations. We...

Solomon Page is seeking a Remote Customer Experience Coordinator for a top beauty brand. The role focuses on 2nd level escalations, cross-channel support, and ensuring customer satisfaction across email, SMS, chat, and voice channels. The team collaborates with external call centers, vendors, and internal partners to maintain service levels and drive brand...

Remote People is seeking a Senior HR Compliance & Escalations Specialist to join our EMEA Support team. You’ll own high-priority HR cases from assessment to resolution in a remote, fast-paced environment. You’ll advise on contracts, leave, payroll and benefits, assess risk, escalate when needed, and collaborate with Payroll, Legal and local providers to...

AirDNA is seeking a technically skilled professional to serve as the bridge between Support and Engineering, owning escalations end to end and diagnosing issues with SQL, logs, and analytics. You will build playbooks and share escalation themes to prevent recurrences. The role offers a fully remote arrangement for LATAM & Caribbean, with competitive salary,...

Centene Corporation seeks a role focused on coordinating interpreter services for member appointments with providers and providing timely resolutions to escalated inquiries. You will serve as a liaison across departments, document and track complaints, and support root-cause analysis to improve member and provider experience. Requires HS diploma and 1–2...