Construction Services Department Manager

Established in 1900, Mead & Hunt is a nationally recognized professional services consulting firm. Our planning, design, and construction services are available to clients across a wide variety of sectors. From architecture, aviation, food/beverage processing, and federal to transportation, water infrastructure, and more, our unique methodologies deliver innovative, cost-effective solutions that elevate clients and communities. Here at Mead & Hunt, our culture is about taking care of people, doing the right thing, and doing what makes sense. We are a flexible company that believes in giving back to our communities. We are employee-owned and support initiatives through our various employee programs. We invest in our employees and build relationships that last. Mead & Hunt, an award-winning national architecture and engineering firm, has continued to exceed our strategic growth initiatives, creating opportunities for our current and prospective team members. As a result, a full-time position is available for a Construction Services Department Manager This opportunity is available in the following locations: Middleton, WI; Fenton, MO; West Allis, WI; Bloomington, MN; and Denver, CO. The Construction Services Department Manager will provide strategic and operational leadership for the Construction Services department. This role will build and develop the team, strengthen client and contractor relationships, grow construction-phase service offerings, and deliver safe, high-quality, profitable work aligned with the Group Business Plan and Corporate Strategic Plan. The Construction Services Department Manager is accountable for department performance and for consistent execution of construction administration, construction management, field observation, owner's representative, commissioning support, and related services. Responsibilities include: Strategic Leadership Provide vision and strategic direction for the department in alignment with Group Business Plan and Corporate Strategic Plans. Develop, implement, and regularly maintain a department strategic plan addressing service offerings, target markets, staffing, geographic coverage, technology, risk, and growth priorities. Establish and monitor key performance indicators (KPIs) for backlog, pipeline, revenue, productivity, invoicing, accounts receivable, client satisfaction, safety, quality, and staff development. Lead continuous improvement initiatives that strengthen field delivery, documentation, communication, scalability, and consistency across projects. Evaluate emerging technologies, market trends, customer needs, and competitive forces to identify opportunities for expansion of services, products, and capabilities. Coordinate with other departments and other business groups to integrate construction services through planning, design, procurement, construction, startup, and closeout. Financial and Business Performance Assume responsibility for department financial performance, including revenue, profitability, productivity, pipeline, backlog, and achievement of annual business objectives. Develop annual budgets, forecasts, staffing plans, and business plans; monitor results and implement corrective actions as needed. Review project performance, labor forecasts, earned value, work-in-process, accounts receivable, billing, and write-offs to identify and address emerging issues. Review and approve project budgets, monthly billing, staffing assignments, expenses, and other reports necessary to manage performance. Evaluate investments in personnel, training, field technology, vehicles, safety equipment, and business development that support department objectives. Business Development and Client Relationships Lead business development for construction services, including expansion with existing clients and pursuit of new clients, markets, and delivery models. Support Market Leaders and Client Managers in their business development efforts to secure new clients and expand existing client relationships. Serve as executive sponsor for strategic clients, major pursuits, and complex construction assignments. Lead or support proposals, scope development, fee preparation, client interviews, contract negotiations, and go/no-go decisions. Review construction-phase scopes, proposals, and contracts for risk, authority, staffing assumptions, reimbursable expenses, site presence expectations, communication protocols, and escalation requirements before commitments are made. Represent Mead & Hunt at client meetings, industry events, contractor engagements, conferences, and professional organizations. Collaborate with other Mead & Hunt groups and departments to develop integrated solutions, coordinate resources, and pursue cross-selling opportunities. Talent and Organizational Leadership Build, lead, and develop a high-performing team of construction managers, resident project representatives, inspectors, field engineers, project controls staff