Clinical Case Manager
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OccuMedX is an occupational health and safety firm with a focus on preventing workplace injuries and illnesses. The company's multidisciplinary approach ensures comprehensive care for employees and employers alike, fostering safer work environments and promoting the health and productivity of the workforce. Our mission is to deliver exceptional occupational health services that protect and enhance the wellbeing of employees. We exist to Reimagine the intersect of Work and Health.
Clinical Case Manager Direct Reports: None Description The Case Manager provides centralized clinical case management, documentation oversight, and client support for OccuMedX occupational health programs across multiple construction and industrial sites. The role manages occupational injury and illness cases from initial notification through closure; coordinates timely follow-up and return-to-work activity; reviews clinical documentation for quality and completeness; and serves as a clinical resource to onsite medical personnel, Operations, Human Resources, leadership, and client stakeholders. The role also supports Fit for Duty services, employee exposure management, clinical quality initiatives, and injury data/trend reporting in accordance with applicable law, client requirements, OccuMedX protocols, and the individual's scope of practice.
Key Responsibilities
Injury Case Management & Oversight Manage occupational injury and illness cases for client workforces and internal employees from initial notification through case closure.
Establish and document timely case follow-up, including worker contact, treatment status, referrals, restrictions, appointments, and return-to-work progress.
Coordinate with onsite medical personnel promptly when a new injury, change in conditions, escalation, or other case-management concern is identified.
Escalate complex, high-risk, delayed-recovery, or clinically concerning cases to leadership.
Maintain clear case status, outstanding action items, and closure criteria so cases do not remain open without appropriate follow-up.
Ensure timely follow-up, referrals, and return-to-work coordination in collaboration with clients and internal teams.
Monitor injury trends across client sites and internal operations, identifying opportunities for early intervention.
Chart Review & Clinical Quality Review clinical charts, incident documentation, treatment notes, and follow-up entries for completeness, accuracy, timeliness, and alignment with OccuMedX clinical standards.
Identify missing documentation, inconsistencies, or clinical concerns and communicate required corrections or follow-up to the clinical quality department.
Identify recurring documentation or practice gaps that may require additional education and notify the clinical quality department.
Support consistent documentation practices within the Company’s electronic health record and other approved clinical systems.
Clinical Guidance & Escalation Serve as a clinical resource to onsite teams regarding injury management, exposure response, follow-up
Collaborate with the Medical Director, supervising provider, or other appropriate clinician when a case exceeds the role's scope or requires provider-level medical decision-making.
Promote early intervention and appropriate escalation while avoiding unnecessary delays in care.
Post Offer Employment Test (POET) Program Oversight Coordinate and support client POET programs, including drug and alcohol testing and physical ability or functional testing in accordance with company policy, client requirements, and applicable federal and state regulations.
Coordinate and perform drug and alcohol testing in accordance with company policy, client requirements, and applicable federal and state regulations.
Administer and oversee physical ability and functional capacity testing to assess employee readiness for work.
Review POET results and provide recommendations regarding work status, restrictions, or clearance, within scope and policy.
Ensure proper documentation, chain-of-custody, confidentiality, and compliance for all testing activities.
Serve as a professional clinical point of contact for assigned client stakeholders regarding case status, occupational health workflows, and permitted work-status information.
Participate in client case reviews, operational meetings, quality discussions, and program reviews as requested.
Support onboarding of new client programs by helping establish injury-reporting, case-management, escalation, documentation, and Fit for Duty workflows.
Communicate timely, accurate, and appropriate information while protecting confidential medical information.
Internal Employee Health Management Coordinate internal employee occupational injury and exposure follow-up in partnership with Human Resources and Operations, as appropriate.
Support bloodborne pathogen exposure response, including timely post-exposure evaluation, documentation, and follow-up.
Coordinate and track Hepatitis B vaccinati