Marketing Operations Associate

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Marketing Operations, Sr. Associate – JLL What this job involves: The Marketing Operations, Sr. Associate keeps the processes, systems and financial workflows behind field marketing programs running smoothly. Working alongside field marketers and partners in Marketing, Finance, Procurement, Legal and Technology, this role helps the team spend less time on administration and more time on the events, campaigns and local programs that reach clients. It supports the broader marketing organization through process documentation, project coordination, data tracking and reporting, program and campaign support, and day-to-day platform support. Success in the role looks like accurate program and budget data, vendor and purchase order requests processed on time, and clear, current documentation the whole team can rely on. This is an individual contributor role with no direct reports. The Marketing Operations Sr. Associate, Field Marketing builds expertise through structured work assignments and receives significant instruction from their manager. Support stakeholders across field marketing, Finance, Procurement, Legal and Technology to simplify and speed up business processes. Support program intake, capturing annual field marketing plans for events, campaigns and local programs. Document processes and maintain current standard operating procedures and policy documents. Track and deliver assigned projects, escalate risks to the manager early, and support special projects and team initiatives. Coordinate team activities, including program and event calendars, team meetings, and the team's SharePoint site. Support budget tracking and reconciliation by gathering program budget and spend data. Provide day-to-day support for marketing and event management platforms (such as Cvent), answering user questions, handling account requests, and escalating system issues as needed. Required

Qualifications:
Bachelor's degree. Two to three years of relevant experience in marketing, operations, project management, technology or digital roles. Preferred

Qualifications:
Experience with marketing and event management platforms. Exposure to field, regional or event marketing programs. Introductory knowledge of commercial real estate (CRE). Working knowledge of project management, budgeting and marketing technologies. Proficiency in Microsoft Office, including SharePoint, Excel, Word, PowerPoint, Forms and Outlook. Clear written and verbal communication skills with a range of stakeholders. Detail-oriented and highly organized, with the ability to manage a high volume of tasks and respond with urgency to time-sensitive needs. Process-oriented, analytical approach to solving straightforward problems. Ability to use approved AI tools to speed up routine work such as documentation, reporting and meeting follow-ups.

Location:
Chicago, Dallas, or Atlanta | Onsite Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so

we offer
a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing. JLL is an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this positi