Specialist Customer Service Representative

4 days ago

Houston, TX, United States Metropolitan Transit Authority of Harris County Full-time

Metropolitan Transit Authority of Harris County (METRO) is seeking a Customer Service Specialist to assist customers across METROLift and Micro Transit call centers. You will schedule, cancel and verify trips, provide information on fares and services, and support eligibility processes with a high standard of service. The role requires strong communication, active listening, and the ability to handle sensitive information with discretion. #J-18808-Ljbffr