Patient Services Representative
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Field Service RepresentativeDaniels Health is searching for a customer service oriented individual to join us as a Field Service Representative at Intermountain health locations. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.
What will your job involve?Working with clinical staff within Intermountain locations to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracyInspection and servicing of all Daniels' products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipmentMaintaining adequate inventory levels of container stock at a location and department levelClear communications and strong relationship management with hospital staff and Daniels staffCommunicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily dutiesMaintaining professional, positive working relationships with customers and other hospital staff independently without direct supervisionEnsuring staging area is neat and orderly after entering and before leaving the facilityStanding and walking for a significant part of the dayLifting containers weighing up to 50 lbsPushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbsWhat are we looking for?Standard hospital vaccinationsWillingness to take a 5 panel urine drug screeningWillingness to take a 7 year background checkPrevious experience in a warehouse labor-intensive job (repetitive lifting of 50lbs to 75lb containers)Basic math and ability to read/record weights accuratelyFamiliarity with weighbridge/scale systemsComfort with repetitive tasks while maintaining quality standardsComfortable standing for extended periods and working in PPEProven longevity with employersCan-do attitudeSeeking EVS, Housekeeping, Sterilization Technician experienceWhy work for us?Job stability – as an essential service to healthcare we are non-seasonal and recession proofConsistent work hours – Monday – Friday (6:00AM
- 2:00PM)Permanent position – This is a PART TIME permanent role of 27 to 30 hours per weekCompetitive salary – This position is offering a set rate (non-Negotiable) of $22.00 to $24.00 per hour
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